👨🏿🚀TechCabal Daily – Hohm Alone in the Dark
In partnership with Share this newsletter: Lire en Français اقرأ هذا باللغة العربية TGIF This is your final reminder! Early Bird tickets to Moonshot 2024 close TODAY. Don’t miss out on this incredible opportunity to be part of Moonshot 2024. Get your ticket now! In today’s edition Hohm Energy in financial distress Kenyan banks to track high-value transactions Credit agencies say Liquid Intelligent Technologies is now credit-risky Glovo extends ads service to Nigeria Funding tracker The World Wide Web3 Opportunities Startups Hohm Energy in financial distress months after it raised $8 million When Hohm Energy, a startup that provides access to loans for solar installations, announced an $8 million raise in February 2024, it was the largest seed round ever raised by a South African company. Founded in 2021, Hohm Energy launched at a time loadshedding had worsened electricity supply in South Africa. People turned to renewable energy solutions to meet their power needs. The company claimed it had helped customers access up to $90 million in financing. Hohm Energy looked like a runaway success. Yet things aren’t always what they seem. Last week, CEO Tim Ohlsen left the company amid unconfirmed reports of cashflow problems. The company also laid off an undisclosed number of employees. Ephraim Modise set out to find out what had happened at Hohm, and how a business flush with money just a few months ago has now entered business rescue. Read all about it here. Read Moniepoint’s 2024 Informal Economy Report Did you know that 57.7% of the business owners in Nigeria’s informal economy are under 34 years old? Click here to find out more about the demographics of Nigeria’s informal economy. Banking Banks in Kenya to track high-value transactions Since 1970, Kenya has lost $10.6 billion to illegal financial activities like money laundering and terrorism financing. While the country has worked to tighten its anti-money laundering laws, the Financial Action Task Force (FATF) included Kenya in its greylist in February—a list of countries with deficiencies in safeguarding their financial systems against money laundering and counter-terrorist financing. The FATF grey list meant more scrutiny for banks and other financial institutions in the country. And so, the Central Bank of Kenya (CBK) asked commercial banks in the country to comply with global ISO 20022 messaging standards, which demand banks clear details about every money transfer. On Wednesday, NCBA, Kenya’s fourth-largest commercial bank, told users that it would start tracking cash deposits and transfers above 1 million Kenyan shillings ($7,700). The bank is among the first banks in the country to implement the rule. Banks across the country will be keen on following the rule, as non-compliance attracts a $155,000 (KES 20 million) fine. A previous attempt to grant tax authorities access to bank and mobile money transactions was unsuccessful. In its bid to uncover tax cheats, Kenya’s tax regulator sought to look through bank and mobile money transactions. However, the Law Society of Kenya said the move was against users’ right to privacy. Collect payments anytime anywhere with Fincra Are you dealing with the complexities of collecting payments from your customers? Fincra’s payment gateway makes it easy to accept payments via cards, bank transfers, virtual accounts and mobile money. What’s more? You get to save money on fees when you use Fincra. Get started now. Telecoms Credit agencies downgrade Liquid Intelligent Technologies, now credit-risky Debt is cheaper than equity. But during low interest rate periods, it becomes tempting for companies to raise more money than they need. And that oversubscription can be problematic because debt must be paid back. One such company, Liquid Intelligent Technologies (formerly Liquid Telecoms), a pan-African telecommunications company, is now struggling with debt repayments. Within the last 7 years, Liquid raised $1.4 billion through debt instruments. The raise had a debt agreement that required them to maintain a debt-to-earnings (DTE) ratio of 3.5x. This means their debt could not exceed 3.5 times their net earnings. The agreement also stated that the DTE ratio threshold is supposed to decrease to 3.0x by August 2024. However, as of the end of June, Liquid’s DTE ratio was still 3.46x. Its next repayment schedule is due in March 2026 for a $220 million loan. Another $620 million from issued bonds is due in September 2026. Lenders are growing impatient: Liquid has to either increase its earnings or lower its debt. Only the former is conceivable as there’s low confidence that Liquid will meet this deadline given its slow performance. Although its revenue grew to $183.7 million in the last quarter, its profit margin took a beating to 65.5% as the company struggled with forex losses from its Zimbabwean business. Liquid still suffers from a net debt of $930.6 million. To worsen things, credit rating agencies Fitch and Moody’s downgraded the company’s rating from B to CCC+ and B3 to Caa1 respectively, making Liquid a company with “substantial risks”. This outlook is bad for a company that has historically been dependent on debt to finance its infrastructure-heavy telecoms business. Refinancing the business again through debt will mean getting loans at high interest rates—if at all it gets another loan. Amid all this, former CEO and deputy executive chairman, Nic Rudnick left the company. Liquid is staying low and seeking to raise $90 million equity funding from the US International Development Finance Corporation. Question marks still hover around how the company will use the cash; a few critics question Liquid’s run-up debts that led it here. Startups Glovo extends ads service to Nigeria Food delivery businesses are small-margin businesses. The businesses often offer services in adjacent verticals to earn more revenue. For example, Chowdeck, popular offers Relay, a parcel delivery service. In July, Chowdeck also said it was building an ad-product. A customer base of 600,000 also meant that the startup could offer ad placement in its app. And so it did, offering slide-show banners on its app at ₦250,000 ($152) per week. The startup also advertises other businesses via push notifications, charging ₦250,000 per notification. Chowdeck’s
Read MoreExclusive: Hohm Energy in financial distress months after $8m raise
Hohm Energy, the South African solar company that announced a $8 million seed round in February, is currently not operational due to cash flow problems and an inability to service existing debts. The company has entered business rescue, a process that helps financially distressed companies get help, and has laid off an undisclosed number of employees. Under South African law, business rescue lasts three months. Within that time, a business rescue practitioner must investigate the company’s affairs, convene a meeting of creditors, and advise on the company’s prospects. “We are working with legal counsel to get a better understanding of a way forward, but Hohm is currently not trading,” Franc Gray, CEO of Hohm’s parent company, Spark Energy Services, told TechCabal. CEO Tim Ohlsen left the company last week, people familiar with the matter said. After Ohlsen’s resignation, managing director Ryan Steytler took over the company leadership and decided to put the business into business rescue. Gray alleges Steytler made the decision unilaterally and against shareholder advice. Steytler and Ohlsen could not be reached for comments. Founded in 2021, Hohm Energy’s flagship product is a solar marketplace that lets customers digitally determine their solar energy requirements and access loans for rooftop solar installation. The platform also enabled solar installers to design, manage, and finance projects. As South Africa’s load shedding worsened, renewable energy alternatives like Hohm enjoyed more demand. By February 2024, the company claimed to have generated over 17,000 custom solar rooftop designs worth $190M and $90M in financing applications to implement them. Ohlsen told TechCabal in February the company was on track to be profitable by the end of 2024. Hohm rapidly increased its headcount in anticipation of growing demand for solar, said Bas Hochstenbach, managing partner of E4E Africa, one of Hohm’s investors. However, as grid electricity improved in South Africa, Hohm’s business started to show the first signs of cracks. “Hohm had a lot of sticky costs and could not act quickly enough to restructure that cost base as revenue tapered off because of slowing demand for solar,” said Hochstenbach. EXCLUSIVE: Hohm Energy raises $8 million seed to tackle loadshedding in SA Hohm also had lax governance structures in its early days which impacted the efficiency of its operating model. It only formed a board in early 2024 ahead of its seed round, said one investor who asked not to be named so they could speak freely. Gray also claimed there could have been more transparent reporting of the company’s health by Hohm’s management, which would have enabled Spark to offer sufficient help. “At the moment, the goal is to create the best outcome for all parties concerned in a situation that is not ideal,” one investor said. Parent company Spark plans to invest more money in the business after the rescue process, but under a new business model and management team.
Read MoreBuilding a security-first culture critical to protecting Africa’s digital financial ecosystem
This article was contributed to TechCabal by Omotayo Ogunlade. As the digital payments landscape in Africa expands, the need for robust cybersecurity measures becomes increasingly urgent. Trust and security are foundational to financial services, and as cybercriminals continue to become more aggressive and sophisticated, addressing any vulnerabilities is critical to safeguarding the integrity of Africa’s digital financial ecosystem. In fact, Africa experienced the highest average number of cyberattacks per week per organisation in 2023, with a 23% increase compared to the previous year. Africa’s digital financial ecosystem is still maturing. As digital payments become more integrated across countries and regions, and more interoperable across payment platforms, this increasingly complex environment can introduce new cybersecurity vulnerabilities. And, as in an interconnected landscape, a single weak link can jeopardise the entire network, the continent’s financial institutions, governments and decision-makers must come together to collectively work towards establishing and maintaining baseline security standards across the industry. This requires building meaningful partnerships with relevant stakeholders, substantial investment and greater harmonisation of regulations and policies across the continent. The imperative for investment and standardised regulations Several challenges hinder the attainment of robust cybersecurity in Africa. One of the primary issues is the lag in regulatory frameworks, while a lack of significant investment in security would lead to vulnerabilities within the continent’s financial sector being exploited. Fortunately, investment in cybersecurity has seen a notable increase over the past five years, reflecting a growing recognition of its importance. The rise of artificial intelligence (AI) and sophisticated cyber threats has driven firms to allocate more resources to cybersecurity. Digital payment networks like Onafriq have strengthened their security posture by investing in intelligent tools that predict and proactively address potential threats. Despite these advancements, there remains a disparity in investment levels across the continent. Ensuring that all financial institutions meet necessary security standards requires coordinated efforts and substantial capital. This includes investing in state-of-the-art technology and continuous monitoring systems to detect and prevent malicious activities. Additionally, regulators play a crucial role in setting and enforcing security standards. And yet the pace of regulatory development often falls behind the speed of innovation in the fintech space. Harmonising regulations across different African countries is essential to create a consistent and secure environment for digital payments by adopting best practices and global standards. This is necessary to avoid fragmentation of the digital payments landscape, and effectively enforcing these standards is vital to maintaining a secure financial ecosystem. A need for cybersecurity skills and a security-first culture A secure payments environment requires buy-in from every part of the ecosystem’s value chain, including the end user. Not only must financial institutions adopt a security-first approach, embedding robust security measures into every aspect of their operations, but educating users about security practices is just as crucial. As digital payments become more prevalent, financial institutions must design products with built-in security features and continuously educate users on safe practices. This includes secure PIN usage, recognising phishing attempts, and safeguarding personal information. For example, Onafriq exemplifies this approach by ensuring that security is a priority from the design stage. By securing networks, protecting sensitive data, and conducting regular third-party audits, we have maintained a strong security record. This proactive stance is essential for preventing breaches and ensuring customer trust. More than this, there is a growing need to build the cybersecurity capacity to sustain the digital payments landscape. Africa needs more skilled cybersecurity professionals, which hampers the ability to address emerging threats effectively. A cybersecurity assessment conducted by the African Union Commission and the United Nations Development Programme found that African countries had a cybersecurity competence of 0.21 out of 1, with more than 70% of African nations requiring additional cybersecurity infrastructure. Financial institutions and governments must invest in training programs, internships, and continuous education to develop a skilled workforce capable of managing cybersecurity challenges. But, retaining talent within Africa also remains a significant issue. Many trained professionals seek opportunities abroad, exacerbating the skills gap. Addressing this requires creating conducive environments that offer competitive opportunities and career growth within the continent. Cybersecurity is a cornerstone of Africa’s digital payments landscape. To achieve a secure and resilient financial sector, Africa must invest in robust cybersecurity infrastructure, foster regulatory harmonisation, and prioritise collaborative efforts among financial institutions. By addressing these challenges, Africa can build a secure digital payments ecosystem that supports economic growth and instils trust among users. — Omotayo is the Group Chief Technology Officer at Onafriq. He has a distinguished career in fintech and a proven track record in driving technological transformation, leading Onafriq’s global expansion.
Read MoreJumia’s plan to raise $100 million in doubt as share price plummets on weak Q2 earnings
Jumia’s ($JMIA) share price plunged sharply on Thursday, continuing a beating that began on Tuesday after the company posted revenues of $36.5 million in Q2 2024, missing analyst estimates of $41.7 million. A market rally in the last three weeks saw Jumia’s share price hit $13 and a valuation of over $1.3 billion, but those gains have quickly been wiped out. Before the market opened on Thursday, Jumia was trading at $4.91, implying a valuation of $496 million. It will put question marks around the company’s plans to raise $100 million through the sale of new shares, as reported by TechCrunch on Tuesday. The company had planned to take advantage of July’s rally to sell new shares. Selling secondary shares would have boosted its cash position, as it has $92.8 million in cash and cash equivalents. Jumia raised $386 million in 2021 after its share price unexpectedly jumped to $49. “The new funding will be used to expand our supply chain network, particularly by enhancing logistics to reach smaller cities and broadening our overall network,” CEO Dufay told TechCrunch. If it eventually raises funding, it will invest in technology and scale “the company faster and break even faster.” While the company narrowed its losses to $19 million in Q2 cutting advertising spend and using its cash more efficiently, active customers remained flat and currency devaluation in key markets like Nigeria made it difficult to grow revenue. Jumia did not immediately respond to a request for comments.
Read MoreKenyan commercial banks to start tracking high-value transactions
Kenyan commercial banks will track large cash deposits and transfers – typically over KES 1 million – following an October 2023 central bank directive on money laundering and terrorism financing, which introduced “purpose of payment” (PoP) transaction codes. The directive could fast-track local compliance with ISO 20022, which dictates transparent financial transaction processing. The CBK didn’t state a deadline for compliance, but the global deadline is at the end of 2025. On Wednesday, NCBA, Kenya’s fourth-largest commercial bank, informed customers of the new measures. Other banks are expected to implement PoP codes for Real-Time Gross Settlement (RTGS) transactions, which allow customers to move large amounts of cash between banks instantly. “As part of adopting ISO 20022 messaging standards, the central bank of Kenya mandated the use of PoP codes for RTGS payments,” NCBA told its customers. “We will provide necessary support for a smooth transition to the new payment standards.” The Kenya Electronic Payments and Settlement System (KEPSS) processed 1.98 million RTGS transactions worth KES 10.7 trillion ($82.3 billion) in Q1 2024, representing a 1.69% drop in volume but a 6% increase in value compared to the previous quarter’s 2.01 million transactions worth KES 10.1 trillion ($77.7 billion). PoP codes categorise transactions for transparency and regulatory compliance, in line with the Central Bank of Kenya (CBK) and ISO 20022 requirements. PoP will allow banks to track and report the nature of transactions through additional fields for PoP code recording. PoP complements ISO 20022 by standardising data formats globally for consistent transaction communication and financial data processing. According to a banking executive who spoke to Techcabal, this streamlines cross-border payments. A previous attempt to grant tax authorities access to bank and mobile money transactions through a Data Protection amendment in the now-withdrawn Finance Bill 2024 was unsuccessful. Non-compliance with anti-money laundering laws attracts a $155,000 (KES 20 million) fine for Kenyan commercial banks.
Read MoreFintech startup Fincra opens new office in Lagos
Fincra, a Nigerian payment infrastructure provider, has transformed the former Lagos residence of one of Nigeria’s colonial administrators Lord Lugard into its new headquarters. The office, located in Ikoyi, will help the company get closer to its clients. “Our new office is more central for the clients and partners to access. It will enable us to better serve our customers with more efficient operations, faster response times, and personalized support.,” the company’s CEO of Fincra, Wole Ayodele, said at the launch on July 31. Founded in 2021, Fincra provides online and offline payment solutions that help businesses make and receive local and international payments. Its APIs also allow fintechs to build and scale cross-border payment solutions. Its clients are from multiple industries, including financial institutions, FMCGs, e-commerce, logistics, manufacturing, and large corporations. They include Lemfi, Raenest, Verto, and 1XBet. In 2023, Fincra secured a payment service solution provider (PSSP) licence from Nigeria’s Central Bank. The company operates in Ghana, Kenya, South Africa, Uganda, the United Kingdom, Europe, and North America. Fincra supports transactions in over 30 different currencies across 150 countries. With the new headquarters, the company will pursue its ambition “to build the API infrastructure to digitally connect all of Nigeria and Africa to the rest of the world.” It will explore new market opportunities and launch new products. “Our customers’ satisfaction is our top priority. They should watch out for Fincra,” Ayodele said.
Read More👨🏿🚀TechCabal Daily – Nigeria’s next IPO
In partnership with Share this newsletter: Lire en Français اقرأ هذا باللغة العربية Happy pre-Friday It’s the last day before tickets to Moonshot 2024 get pricier. Get your early-bird tickets here to join 85 speakers and 4,000 guests at Africa’s most ambitious tech festival in Lagos, Nigeria, from October 9–10, 2024. In today’s edition Founders Factory Africa rebrands to 54Collective FCMB Group plans to go public with Credit Direct Adani inks $900 million power transmission deal in Kenya MTN’s MoMo PSB CEO and CCO leave the company The World Wide Web3 Events Funding Founders Factory Africa rebrands to 54Collective In 2023, the early-stage accelerator, Founders Factory Africa (FFA), raised $114 million from Mastercard Foundation and Johnson & Johnson Impact Ventures. Before the raise, the accelerator which combines venture studios and VC models raised $32 million to invest in early-stage startups across the continent. FFA invested $20 million of that money in 57 companies. The accelerator has now rebranded as 54 Collective, a VC firm with a $40 million fund for early-stage startup investment. The VC firm has made over 20 investments as part of the fund. The startup writes checks of up to $250,000 and offers $150,000 loans at 5% to startups. 54 Collective claims the VC firm manages about $150 million in startup investment. Unlike traditional accelerators, which typically provide short-term support and seed funding, 54 Collective now offers larger investments and a longer-term commitment to its portfolio companies. The VC firm says it will be a sector-agnostic VC firm, by investing across all sectors. CEO Bongani Sithole is confident that his team’s deep understanding of the local scene and ability to identify high-potential startups across various industries will yield returns. Read Moniepoint’s 2024 Informal Economy Report Did you know that 57.7% of the business owners in Nigeria’s informal economy are under 34 years old? Click here to find out more about the demographics of Nigeria’s informal economy. Banking FCMB Group plans to go public with Credit Direct FCMB Group is planning an initial public offering (IPO) for its lending subsidiary, Credit Direct. The company’s strong business health will be an enticing entry point for investors who want to own a piece of the pie. Credit Direct has been on a steady growth climb since last year. It returned a profit after tax of ₦4 billion ($2.5 million) in 2023, and in Q1 this year, it recorded ₦2.9 billion ($1.8 million) pre-tax profit. Despite these strong showings, Credit Direct doesn’t get the same level of recognition as private lenders like Fairmoney do. The company has been doing great business under the radar servicing customers in the public sector. Credit Direct offers payday loans to paramilitary officers and civil servants. It serves more than 1.5 million users across 25 states in Nigeria, and now the company wants to expand its offering to private borrowers. When we caught up with CEO Chukwuma Nwanze in May, he told TechCabal that the next growth phase the company needed to unlock is visibility—and an IPO makes a great use case. Credit Direct will likely be listed on the Nigerian Exchange (NGX). In the last ten years, 21 companies have been listed on the exchange, with 13 of them listed in the last three years. Credit Direct’s holding company, FCMB Group is currently offering 15.197 trillion shares to the public for ₦110.9 billion ($70.125 million), as part of Central Bank of Nigeria’s recapitalisation requirements. Going public with a subsidiary company will help it raise extra funding to run its businesses. That’s what holding companies are trying to achieve with their non-core banking businesses. Credit Direct will also launch a customer-facing app as it plans to reach more users. Collect payments anytime anywhere with Fincra Are you dealing with the complexities of collecting payments from your customers? Fincra’s payment gateway makes it easy to accept payments via cards, bank transfers, virtual accounts and mobile money. What’s more? You get to save money on fees when you use Fincra. Get started now. Energy Adani inks $900 million power transmission deal in Kenya Gautam Adani’s has just inked a $907 million deal to electrify Kenya to build out transmission lines and substations in a classic public-private partnership. Adani Energy Solutions, which operates more than 21,000km of power distribution lines, will build 371km of lines and five substations in the west and eastern of Kenya. But while the project promises to brighten the country’s power grid, it’s also throwing a spotlight on the growing concerns about Adani’s business practices. The latest venture comes hot on the heels of the equally controversial Jomo Kenyatta International Airport concession, which has sparked outrage and questions about transparency. These deals are part of Kenya’s push to offload infrastructure projects to private investors, a move driven by a mountain of debt. Adani, which has been weathering a storm of accusations over market manipulation and fraud, seems undeterred. A recent $1 billion equity raise suggests investors are still betting on the tycoon. However, with each new deal, the pressure mounts for the company to prove its critics wrong. Mobile Money MTN’s MoMo PSB CEO and CCO leave the company MoMo Payment Service Bank (PSB), MTN Nigeria’s wholly-owned fintech arm, saw a major leadership reshuffle. CEO Eli Hini and chief commercial officer Elsa Muzzolini both left the company in June and July 2024 respectively, with Muzzolini joining M-PESA Ethiopia as CEO three days after resigning. Phrase Lubega, previously the company’s group executive for fintech commercial operations, has been named the acting CEO, pending approval from Nigeria’s central bank. Hini and Muzzolini joined the company when MoMo launched in 2022 and are two executives credited for the growth initiatives at MoMo leading to its uprising in the mobile money sector. MoMo had over 77 million customers in 2023 and is one of the biggest MNO-led mobile money providers—second only to the 220 million customers Airtel’s SmartCash boasts. Following MoMo PSB’s strong performance in 2023 and H1 2024, it increased mobile money wallet signups to 5.5 million and
Read MoreMTN Nigeria renegotiates tower lease with IHS and ATC, quashes conflict rumors
MTN Nigeria, the country’s biggest telco, has renewed its lease agreement with tower infrastructure provider IHS Towers, ending a two-year boardroom tussle between the two companies. The new deal will see IHS manage MTN networks sites beyond the initial September 2023 deadline. The renegotiation comes eleven months after MTN selected American Towers Corporation (ATC) to take over its tower operations from IHS by 2025. Under the new agreement, ATC will provide tower services for 2,100 sites, while IHS will manage 1,400 sites. The 1400 sites include new 1000 MTN sites to be rolled out over the next few years, allocated between the two tower operators. These new agreements are effective April 1, 2024, until December 31, 2032. Before the renegotiation, the site leases expired between December 2024 and December 2029. The deal would benefit IHS Towers, which earns 63% of its tower revenue from Nigeria. By servicing Airtel and MTN Nigeria, the largest telcos in the West African nation, the tower could witness an improvement in revenues. In a separate filing on Wednesday, IHS Towers said the tower lease renegotiation is a testament to the deepened relationship between the two companies. The renegotiation, which includes new financial terms focusing on currency stability and diesel costs, aims to mitigate the impact of Nigeria’s economic challenges on both companies. The new contracts include a dollar-denominated component linked to US inflation, a naira-denominated component tied to Nigerian inflation, and a diesel-linked component to hedge against rising fuel prices and currency fluctuations. The agreement is expected to bolster IHS’s position in the Nigerian market, where it competes with ATC for tower management contracts. It also provides MTN with a more diversified tower infrastructure and potentially improved cost management.
Read MoreMTN concludes sale of Guinea-Bissau subsidiary to Telecel
MTN Group, Africa’s largest telco by subscriber base, has concluded the sale of its Guinea-Bissau subsidiary to Mexico-based Telecel for following regulatory approval. The deal is part of MTN’s strategy to divest from smaller West and Central African markets which only contributed 7.3% to the company’s 2023 revenue. per 2023 annual results. In October 2023, MTN received a binding offer for the sale of both MTN Guinea-Bissau and MTN Guinea-Conakry for a consideration of $1 for each of the companies. MTN and Telecel signed a sale and purchase agreement on 15 December 2023, with the deal subject to regulatory approval. MTN Guinea-Bissau faced financial struggles after breaching a R171 million ($9.3 million) loan with an undisclosed lender. It became insolvent in December 2023 after its liabilities of R802 million ($43.6 million) surpassed its assets of R619 million ($33.7 million). “MTN has taken steps to ensure a seamless transfer of ownership, which the Group believes is in the best interests of MTN Guinea-Bissau, its stakeholders and the sector in Guinea-Bissau at large,” MTN told shareholders on Wednesday MTN will focus on larger West African markets including Ghana, Cameroon, and Cote d’Ivoire which accounted for 19% of the pan-African telco’s revenue per 2023 annual results.
Read More4 easy ways to check MTN number in 2024
Keeping track of your mobile number can sometimes be a challenge, especially if you’ve recently changed SIM cards or have multiple numbers. Fortunately, there are several easy methods to check your MTN number in 2024. This article will guide you through ways to find your MTN number, ensuring you stay connected without any hassle. Methods to check MTN number in 2024 Using the MTN Mobile App One of the most convenient ways to check your MTN number in 2024 is through the MTN mobile app. This app allows you to manage your account effortlessly. Here’s how to use it: Download and Install: Obtain the MTN mobile app from your device’s app store. Log In: Open the app and log in using your account credentials. Navigate: Go to the “Account” or “Profile” section. Find Your Number: Your MTN number will be prominently displayed on the screen. Using a USSD Code Another quick method to figure your MTN number in 2024 is by using a USSD code. This method does not require an internet connection and is very straightforward: Dial the code: On your mobile device, dial *123#. Select the option: From the menu that appears, choose the option that says “Account info” then “Check My Number” or a similar description. Display: Your MTN number will be displayed on your screen. Calling a Friend If you’re unable to use the app or USSD code, another simple way to get your MTN number in 2024 is to call or message a friend who has your number saved. Here’s how: Contact a friend: Call or message a friend who has your MTN number saved in their contacts. Request your number: Ask them to share your MTN number with you. Contacting customer service For those who prefer speaking directly with a representative, contacting MTN customer service is a reliable option. Here’s how to check your MTN number in 2024 by contacting customer service: Dial the Hotline: Call the MTN customer service number, typically 180. Follow prompts: Follow the automated prompts to connect with a customer service representative. Request your number: Explain your situation and request your MTN number. Important tips apart from how to check your MTN number in 2024 Apart from checking your MTN number in 2024, keep these safety tips in mind to protect your personal information: Use official channels: Only use official MTN codes and apps to check your number. Avoid third-party services that may ask for personal information. Keep your information secure: Do not share your phone number or SIM card details with untrusted sources. Store your SIM pack safely: Keep your original SIM card pack in a safe place as it contains important information, including your MTN number. Update your contact Information: Ensure your contact details with MTN are up-to-date to receive important notifications and updates. Final thoughts on how to check MTN number in 2024 There’s no need to worry if you find yourself needing to check your MTN number in 2024. With multiple methods at your disposal, including the MTN mobile app, USSD codes, friends, and customer service, you can easily retrieve your number. Choose the method that best suits your situation and stay connected with ease.
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