Services

IT Management

The process of overseeing the use of information technology resources within an organization.

Service level agreement (SLA)

A contract between an IT service provider and a customer that defines the level of service the provider will deliver.

Cloud computing

The delivery of computing services over the internet, including storage, processing power, and applications.

Disaster recovery

The process of restoring IT systems and infrastructure after a disaster, such as a natural disaster or cyber attack.

Cybersecurity

The practice of protecting computer systems and networks from theft, damage, or unauthorized access.

Network management

The process of monitoring and optimizing the performance of computer networks.

IT infrastructure

The hardware, software, and network resources that support an organization's IT operations.

Virtualization

The process of creating a virtual version of something, such as a computer system or network, to improve efficiency and flexibility.

IT Consulting/Outsourcing

The practice of providing advice and guidance on IT strategy, implementation, and management. The practice of hiring an external service provider to manage an organization's IT operations.

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