👨🏿‍🚀TechCabal Daily – Tariffs? not our problem
In partnership with Lire en Français اقرأ هذا باللغة العربية You’ve made it to Thursday! It’s almost the weekend, but we are nowhere near the end of seeing or hearing about the US tariff wars. If we get a dollar for every time we see the US tariff wars in the news cycle, we might as well not be writing this newsletter and lounging on an island. Here’s also what you should keep top of mind: Hertitude is a safe space for women to celebrate, connect, and dance the night away after the stress of Q1 2025. Get tickets for yourself and loved ones at 20% off when you use the code TECHSIS25. Let’s get into today’s edition. Telecoms untouched by Trump’s tariff—still touched by inflation, though Kenya’s Central Bank continues its rate-cutting spree in March Is regulated blockchain technology where payments are headed in Nigeria? Argue for or against World Wide Web 3 Opportunities Telecoms Telecoms untouched by Trump’s tariff—still touched by inflation, though President Trump’s “Who’s the man?” pose—he’s really the man right now/Image Source: Brandon Bell/Getty Images Nigeria’s telecom sector is likely to dodge the 14% US export tariff. Why? Because they import almost everything. “It won’t affect the industry much because the operators import everything they use directly,” said Tony Emoekpere, basically saying, “We don’t export, so we’re chill.” But before the industry pops champagne, telecom leaders are eyeing the ripple effects like a suspicious WhatsApp voice note. If Nigeria’s non-oil export revenue drops, it could mess with foreign exchange reserves, inflate prices, and make importing those shiny telecom gadgets more expensive. Gbenga Adebayo of ALTON threw in a cautionary “but wait,” noting international call rates could get pricier if the US starts taxing calls like they’re luxury goods. Add inflation and budget-conscious customers, and it’s a recipe for telecom headaches—minus the free data. Operators, not known for subtlety, recently hiked service tariffs by 50% to keep the lights on and maybe fix that “network unavailable” message we all love. But consumers aren’t buying the “better service incoming” pitch, especially when the connection still ghosts mid-call. In short, while the tariff didn’t land a direct punch, the economic side effects are lurking like bad reception during a storm. Luckily, the Nigerian government is stepping into negotiation mode—hopefully with better signal strength than the average smartphone in rural areas. Seamless Global Payments With Fincra. Issue accounts in NGN, KES, EUR, USD & more with one integration. Send & receive funds seamlessly across borders; no more banking hassles or complex conversions. Create an account for free & go global today. Economy Kenya’s Central Bank continues its rate-cutting spree in March The Central Bank of Kenya (CBK) building in Nairobi, Kenya. IMAGE | COURTESY In its continuous march to stimulate economic growth and encourage private sector lending, the Central Bank of Kenya (CBK) cut its benchmark interest rate to 10% yesterday. The 75 basis points cut is the country’s fifth consecutive rate cut, surpassing the expectations of economists who had anticipated no change. The CBK’s decision comes against a backdrop of rising non-performing loans (NPLs), which have reportedly reached a record high of KES 700 billion ($5.4 billion). By lowering the policy rate, the CBK wants to encourage banks to follow suit and cut lending rates, extending more credit to the private sector and stimulating economic activity. The CBK has made it cheaper and more predictable for banks to borrow money from each other. It reduced the gap between its benchmark interest rate and the rates used for short-term lending, helping to keep borrowing costs steady. The rate cut presents both an opportunity and a challenge for lenders. On one hand, lower interest rates can lead to increased borrowing, potentially increasing their loan books and profitability. On the other hand, the surge in bad loans could make banks cautious about giving out credit to prevent losses. However, with the CBK trying to enforce compliance, it is more likely that banks will choose to assess risks more carefully than cutting credit. In the broader economy, the CBK maintains its 2025 economic growth forecast at 5.4%, up from 4.6% in 2024. Inflation remains low and stable at 3.6% in March, within the target range of 2.5%-7.5%. Introducing Zap by Paystack! Zap is Paystack’s first consumer-facing app designed for simple, fast and secure payments via bank transfer. Download Zap on Android and iOS → Blockchain Is regulated blockchain technology where payments are headed in Nigeria? Argue for or against Obi Emetarom, Zone CEO/Image Source: Kapital Afrik Where do you think payments in the financial services sector are headed? Here’s the roll call of popular options: contactless payments and Nigeria Quick Response (NQR) codes. Few people will mention blockchain-based payments. Save for stablecoins, which is currently gaining popularity, the opportunities for crypto and blockchain technology payments have been slim, especially in Africa. But if you ask Obi Emetarom, CEO of Zone, the future of payments—and the technology that will build it—is regulated blockchain. A regulated blockchain enables payments to flow through a network rail, providing banks and fintechs with transparent access to payment records on a shared ledger. Without the bureaucratic process involved in exchanging information between one another, it will allow transaction settlements to become quicker. In addition, it doesn’t take away control and oversight from regulators, making the technology a key selling point for the government. Regulated blockchains are faster, safer, and provide better oversight against non-compliance with money movement rules that have been a bane for many regulators and even some financial service providers. Nigeria has already dipped its toes into blockchain waters before when it created the eNaira, but according to Emetarom, we’re now at a tipping point where regulated blockchain can improve how money moves in the country. Yet, the lack of proven success models could make it harder for regulators to say yes to the technology. While some countries have adopted regulated blockchain in parts of their payment systems, they’ve not been transparent about how it
Read More“Regulated blockchain is the next step of evolution in financial services” — Zone’s Obi Emetarom
On March 12, 2025, Mohammed Idris, Nigeria’s information minister published an opinion piece on Cointelegraph, a crypto-focused publication, where he sounded clearly that the country is taking a more receptive approach to blockchain technology. “Nigeria sees blockchain technology as more than just crypto trading,” wrote Idris in that report. “Blockchain can be a powerful governance, transparency, and service delivery tool. Conversations are underway on how blockchain can improve public systems, such as land registries, identity management, and supply chain monitoring.” While Nigeria has previously taken a shut-out stance toward cryptocurrency, it has always reacted differently to blockchain, the technology that enables crypto. In 2021, it launched the eNaira, Africa’s first Central Bank Digital Currency (CBDC), which failed to gain traction. In 2023, it approved a National Blockchain Policy in an attempt to integrate blockchain technology into various sectors of its economy. Through the National Information Technology Development Agency (NITDA), it has also provided scholarships to help talents build expertise in emerging technologies like blockchain. Yet, the country’s greatest test will be to absorb the technology into its financial payments ecosystem. The opportunity lies in using blockchain to build a trusted infrastructure for digital transactions without losing oversight. Regulated blockchains—also called permissioned blockchains—are digital ledgers with access controls that only allow approved participants to engage in the network. Unlike public blockchains that anyone can join, regulated blockchains are often managed by a consortium or central authority, making them more attractive to financial institutions and regulators. They’re used in the European Union, Singapore, and the UAE for different purposes, including to facilitate transaction settlements, support digital identity management, register lands, and store health and judicial records. There’s a push among local innovators for Nigerian regulators, banks, and other financial institutions (OFIs) to adopt regulated blockchain rails for faster, settlement fail-proof, and more transparent financial services. At the heart of this innovation is Zone, a Nigerian company building a payments infrastructure with blockchain technology. The company has been one of the early movers exploring how regulated systems could work locally. Since 2022, Zone has launched practical use cases for the technology to remodel traditional payment systems at automated teller machines (ATMs) and Point-of-Sale (POS) terminals. In 2024, it hit ₦1 trillion ($636 million) in transactions, showing adoption for its blockchain technology among the elite in Nigeria’s traditional financial ecosystem. On March 26, it released a white paper explaining how it sees regulated blockchain being used in financial services across Africa. Zone CEO Obi Emetarom spoke to TechCabal about the company’s heuristics for bringing its technology to payments and where financial services are heading to in Nigeria. This interview has been edited for length and clarity. What gave you the conviction that Nigeria needs a regulated blockchain, and why is now the right time? I don’t think about regulated blockchain technology as something that Nigeria particularly needs. It’s a globally applicable technology. Our scope of building one is not to restrict it to national utility. That said, a regulated blockchain is a more efficient system compared to traditional finance systems. It follows the next logical step of evolution of financial service technology since the days we’ve gone from trade by barter, to commodities, fiat money, and now, digital forms of payment. The timing is right because we have the technology needed to make this happen. Two major technologies underpin this evolution and are now widely available and improving. One is blockchain, which has been around for less than 20 years and continues to evolve. The other is Artificial Intelligence. Both technologies have matured to the point where we can now conceptualise how they enable the next phase of evolution in financial services. 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Read MoreNigeria’s import-driven telecom sector unaffected by Trump’s 14% export tariffÂ
Telecom operators in Nigeria remain largely unaffected by the 14% tariff on Nigerian exports introduced by U.S. President Donald Trump. The reason is simple: the sector is import-driven, relying on equipment and infrastructure from China, the U.S., and parts of Europe. “It won’t affect the industry much because the operators import everything they use directly. They don’t export,” said Tony Emoekpere, President of the Association of Telecommunication Companies of Nigeria (ATCON), which represents internet service providers, tower companies, and data centre operators. However, the broader economic ripple effects of this trade policy may still pose indirect challenges. Shifts in foreign exchange earnings, inflation, and consumer spending patterns could impact telecom operators’ ability to manage rising operational costs and maintain service affordability. “There is no hardware that we export, but there might be issues with charging international calls by local operators. If the VAT on calls in the US increases, local operators will need to adjust to the rates,” said Gbenga Adebayo, President of the Association of Licensed Telecommunication Operators of Nigeria (ALTON), an industry group representing the biggest operators, including MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile. After years of advocating for cost-reflective pricing, telecom operators in Nigeria recently raised service tariffs in response to soaring operational costs driven by inflation and a weakened naira. The tariff hike is intended to support investments in improved service quality. That goal, however, could have been compromised if the 14% U.S. export tariff introduced under the Trump administration had directly affected telecom operations. However, the 14% tariff is directed at non-oil exports. The U.S. is the second-largest buyer of Nigerian exports, with transactions amounting to ₦1.6 billion as of Q3 2024 and representing around 8.25% of total exports, according to data from the National Bureau of Statistics (NBS). While crude oil exports remain exempt, reduced inflows from non-oil exports could further strain Nigeria’s already volatile foreign exchange reserves. This, in turn, may increase the cost of importing telecom infrastructure, priced in foreign currencies. The U.S. tariff on Nigerian goods would make exports more expensive and less competitive, reducing demand in key sectors like oil, agriculture, and manufacturing. This could shrink foreign exchange earnings, further devalue the naira, and drive inflation. With rising costs and weaker consumer spending, telecom operators face growing pressure on revenue and profitability. Nigerian telecom operators recently implemented a 50% tariff hike to offset rising costs and maintain service delivery. While this move aims to encourage quality network provision and infrastructure investment, it has triggered consumer pushback over affordability. A further deterioration in economic conditions due to the U.S. export tariff could heighten this backlash as households reprioritise their spending. Despite recent tariff hikes, many Nigerian users still experience poor network quality and minimal service improvements. This disconnect, alongside rising economic pressures, may limit telecom operators’ capacity to reinvest in infrastructure. In a highly price-sensitive market, maintaining profitability while delivering better service will require a careful balance between cost recovery and customer retention. While Nigeria’s telecom sector seems unaffected by the direct effects of the U.S. export tariff, the indirect consequences pose significant risks that require careful planning and policy support. Fortunately for the industry, the Nigerian government is willing to negotiate with the United States
Read MoreIn Zimbabwe, Avalon Health’s AI drops patient wait times from 45 to 20 minutes
Zimbabwe has only two doctors per 100,000 people – far below the World Health Organisation’s guideline of one doctor per 1,000. Its public healthcare system struggles with inefficiencies. Specialists often juggle consultant roles in public hospitals with private practices, relied on heavily by low-to-mid-income urban communities. Traditional paper-based records and manual administrative workflows increase waiting times, potential for errors, and increase workload. Avalon Health, established in 2022, is alleviating these challenges for private practices in Zimbabwe. The startup’s AI-enabled platform helps doctors and clinics work more efficiently by handling tasks like scheduling appointments, managing patient records, processing billing, and turning doctors’ speech to ready-to-use documents. According to founder Panashe Madzudzo, health practitioners, once limited to seeing only 12–15 patients a day due to lengthy paperwork, are now able to efficiently care for up to 40 patients using its platform. Wait times have dropped from over 45 minutes to just 20 minutes, and clinics have seen a 25–40% increase in efficiency. “We also found that larger practices with frequent staff turnover needed easier training. AI-powered interface helps staff to simply tell the system what to do and it understands the intent and completes the task,” said Madzudzo. Additionally, Zimbabwe has a rich linguistic landscape where Shona is spoken by 75% of the population, Ndebele by 17%, and English by 89%. While English serves as the official language in formal contexts, most Zimbabweans rely on Shona or Ndebele for personal communication. Minority groups, comprising about 10% of the population, can communicate in either Shona or Ndebele. AI systems often face challenges in understanding and processing indigenous languages which can be used in patient-doctor interactions. Avalon Health’s platform’s translations has achieved 99% accuracy in English but still needs to improve its accuracy in Shona and Ndebele to effectively bridge the language gap. “We are actively training the platform on local languages such as Shona and Ndebele and currently stand at 75% accuracy, and plan to add more languages as we expand, including Zulu and Tswana for our South African clients,” Madzudzo explained. 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These prices cover up to five users, making it affordable for group practices. Patients use the patient portal for free. The startup serves over 7,000 patients through 100 doctors, predominantly in the capital city, Harare, and few clients in Bulawayo, Mutare, and South Africa. Avalon Health is primarily bootstrapped, and has received grants from Fortress Innovation Drive and Google for Startups’ AI-first startup cohort, which provided credits to host their platform on Google Cloud. The startup has navigated challenges including regulatory hurdles, cloud costs, and market adoption. Madzudzo noted that “developing scalable AI for healthcare data was complex, but prior experience allowed us to push boundaries.” Zimbabwe’s healthtech sector is growing, with notable telehealth initiatives such as the ZimSmart villages which has set up 22 telehealth booths in remote areas to provide virtual medical consultations. However, the market for AI-driven practice management solutions like Avalon Health remains largely untapped. Looking ahead, Madzudzo is optimistic about AI’s role in African healthcare. He notes that while there is growing discussion about AI regulation in Zimbabwe, nothing official has been established yet. “Doctors across Africa are actively discussing how AI can improve their practices and patient care, as they recognise that those who do not
Read MoreDigital bank Umba raises $5 million to grow vehicle and SME lending in Kenya
Umba, a Nairobi-headquartered digital bank with operations in Kenya and Nigeria, has raised a $5 million debt facility to grow its secured lending operations in Kenya, targeting vehicle financing and small and medium enterprises (SME) loans. The move is part of a broader shift by Kenyan neobanks from short-term, high-interest digital loans to focus more on sustainable, long-term secured lending. Star Strong Capital, a US-based asset management firm, is the only participant in the deal, with Gahigiro Capital acting as transaction advisor. The deal is structured as debt rather than equity (non-dilutive capital). The debt facility brings the company’s total funding to $20 million. Umba will use the fresh capital to expand products that are already revenue-generating, CEO Tiernan Kennedy told TechCabal. “This is revenue-generating capital, rather than runway-extending capital,” he said. Founded in 2018, Umba launched in Kenya in January 2023 after acquiring a 66.6% stake in Daraja Microfinance in 2022, a deal that gave it a microfinance banking licence from the Central Bank of Kenya. Daraja targets SMEs and holds less than 1% of the microfinance market share as of 2024. In 2022, Umba raised $15 million in Series A funding, led by Nubank executives, to support expansion to Kenya, Egypt, and Ghana. So far, it has only launched in Kenya. The company said vehicle financing has become a key part of its Kenyan operations due to rising demand for autoloans in a country with  over 5 million registered vehicles—up from 3.9 million in 2021. “The vehicle financing market is valued at around $17 billion,” Kennedy said. “It is now the largest part of our loan book in Kenya.” Unlike traditional banks, which rely on manual processes and paperwork, Umba offers digital onboarding, real-time verification, and faster disbursement. While the company hasn’t disclosed current figures, it claims its revenue grew sixfold in 2024 and expects to report a profit in Kenya this year. Although unsecured digital loans have defined much of the fintech sector, Umba is leaning into asset-backed products. Other players in the logbook loan space include Autochek, which also targets vehicle owners in Kenya with asset-backed credit. “While many fintechs focus on high-interest, short-term unsecured loans, we’re building long-term customer relationships through asset-backed products,” Kennedy said. Umba has completed its senior leadership hiring in both Kenya and Nigeria, although it declined to name its incoming Kenya CEO ahead of the official start date. Co-founder Barry O’Mahony left the company in 2023. Despite a growing trend of fintechs that are pursuing full banking status after reaching key revenue milestones, Umba has no plans to apply for a commercial banking licence in 2025. Moniepoint, a Nigerian fintech unicorn, is seeking such a licence from Nigeria’s central bank. But Umba says it will continue to operate within its existing microfinance framework, which it sees as sufficient for scaling secured lending products like vehicle and SME loans in Kenya. “This [commercial banking licence] is not something we’ll be prioritising in 2025,” he said.
Read MorePayTic raises $4.4 million to scale SaaS platform for payment operations
PayTic, a Morocco-based fintech that helps banks and fintechs automate their day-to-day operations, has raised $4.4 million to deepen its presence in the Middle East and Africa and expand its global distribution partnerships. AfricInvest led the funding round with participation from Accion Venture Lab and Mistral VC. Existing investors, including CDG Invest, BVC, Concrete VC, and ICP Ventures, participated in the latest round. The fresh funding brings PayTic’s total funding to $7.4 million. While many fintechs chase end-user adoption, PayTic is part of a quieter infrastructure push: building back-end tools that automate day-to-day operations for banks, card issuers, payment processors, and fintechs. It’s a less visible slice of the $47 billion industry, but one that’s becoming increasingly critical as the region’s financial systems scale in complexity. The Casablanca-based startup, founded in 2020 by Imad Bouhmadi, offers an infrastructure layer that supports day-to-day operations, including reconciliation, chargebacks, fraud management, and compliance for payment providers. PayTic focuses on what Bouhmadi calls “the operational aftermath of payments.” “The problem we’re solving is largely invisible to consumers but mission-critical for fintechs, banks, and card issuers,” Bouhmadi told TechCabal. “We’ve built a no-code operating system for payment operations.” PayTic’s platform integrates directly with the back-end systems of banks, card issuers, and payment processors. From there, it centralizes operational workflows into dashboards that allow these players—banks, card issuers, fintechs, and payment processors—to automate repetitive tasks and maintain regulatory compliance at scale. Paytic generates revenue through a mix of subscription fees, with optional volume-based pricing, and revenue-sharing agreements. The startup currently serves over 20 businesses across Europe, the Middle East, and Africa. Its clients include Morocco’s CIH Bank, CFG Bank, and OGS (a processing body for Bank of Africa), as well as BNI Madagascar and several fintechs across Africa and the Middle East. PayTic’s biggest competitor is Kani Payments, a UK-based firm that provides reconciliation solutions. Bouhmadi claims PayTic differentiates itself by offering a more holistic platform. Unlike Kani Payments, which focuses on certain segments, Paytic covers the entire workflow of a bank’s daily operations. “They focus on one piece of the process,” he said. “ We’ve built an end-to-end solution that’s integration-free, no-code, and instantly usable across the operational spectrum.” Beyond the Middle East, PayTic is also looking to grow in new markets, starting with Nigeria. “We’re already talking to fintechs there,” Bouhmadi said. “It’s one of the most exciting fintech ecosystems on the continent, and they’re actively looking for scalable operational solutions.” While PayTic’s market remains niche, the growing complexity of payments across Africa and the Middle East could turn operational automation from a nice-to-have into a necessity. Whether PayTic can scale its model beyond early partnerships will depend on how deeply embedded its platform becomes in the region’s financial market.
Read More👨🏿‍🚀TechCabal Daily – MTN’s not gunning for Netflix. It swears
In partnership with Lire en Français اقرأ هذا باللغة العربية Wazzup! This is not a drill: how would you like to get paid for doing nothing? It sounds like a question straight out of a marketing campaign for a Ponzi scheme (sorry to those who’ve been burned before), but even those hustles make you sweat a little with worry. Well, it turns out some Google AI staff are living that dream. The Big Tech giant is reportedly paying some of its AI employees to sit out for a year rather than risk them joining rivals. Wild, right? It makes you wonder whether Google doesn’t think it has an AI race to win. Anyway, with the US stock indexes swinging erratically from red to green—and back to red—since yesterday, let’s hope Google’s share price picks up and stays up when the market makes a full recovery. We stay on business. Let’s go! MTN Group says its new streaming side hustle won’t compete with Netflix President Trump cuts USADF funding for African SMEs Nigerian banks invest big billions on IT upgrades World Wide Web 3 Opportunities Streaming MTN Group says it wants to build a complementary streaming service, not compete with Netflix Image Source: Google In 2015, Netflix’s entry into Africa raised doubts about how it would fare against local streaming platforms like MTN’s FrontRow and VIDI which got a head start. At the time, Netflix already dominated the US market with over 43 million subscribers, far ahead of competitors Hulu and Amazon Prime. But Africa’s market, still adjusting to cable TV and streaming, presented new challenges. Fast forward to today, Netflix has thrived, becoming one of Africa’s biggest streaming platforms. Yet, it now faces a familiar rival in MTN, Africa’s largest telecom operator, which is making another push into the streaming space after shutting down FrontRow in 2017. The tides have turned, yet MTN claims it’s not in direct competition with Netflix. Like its previous go-around, the telecom operator has said it will use its large subscriber base to lure users to its brand-spanking new streaming platform. According to Ralph Mupita, MTN Group CEO, it will target the Nigerian market—where it has “18 million daily customers”—to provide exclusive Nollywood content that is not available anywhere else. We wonder what IROKOtv and ROK Studios, owned by Canal+, will have to say about that. For MTN’s strategy to succeed, it must collaborate with Nigerian studios and filmmakers, stepping in as a production partner. The risk here is that top filmmakers, seeking better distribution perks, may turn to bigger platforms, leaving MTN to work with independent creators. Without big-name collaborations, attracting a solid viewership would be tough. Fewer eyeballs mean fewer bucks, and that weakens the incentive to keep going. MTN will tap into its massive subscriber base to push its streaming side hustle. That likely means zero-rating access to its platform to lure in viewers. Don’t be surprised when you start seeing offers like, “Buy 1.5GB and get 7-day access to MTN Stream.” Zero-rating would be a gut punch to net neutrality, but it gives MTN an edge that other streaming platforms, especially newer ones, probably won’t have. Yet, zero-rating comes at a cost: it means MTN would absorb the cost that data subscribers would otherwise pay for. Is this a gamble it can take on? Our reporter Frank Eleanya dives deeper. Seamless Global Payments With Fincra. Issue accounts in NGN, KES, EUR, USD & more with one integration. Send & receive funds seamlessly across borders; no more banking hassles or complex conversions. Create an account for free & go global today. Funding President Trump cuts USADF funding for African SMEs Angry Trump meme. Image Source: Digital Mom Blog/edited with ChatGPT First came the USAID cuts, then the head-scratching reciprocal tariffs with wonky math. US President Donald Trump and his buddy Elon Musk keep finding creative ways to do damage that hurts Africa—whether intentionally or inadvertently. The US African Development Foundation (USADF) quietly pulled $51 million in funding from SMEs and startups across sub-Saharan Africa. Add this to the USAID funding cut in February, which for years has been key for impact-driven startups, then we’re sitting on a $151 million funding loss. The slash-and-burn decision—courtesy of the Department of Government Efficiency (DOGE), Musk’s latest side hustle—is a direct hit to early-stage businesses in Kenya and Nigeria, the programme’s biggest beneficiaries. To the untrained eye, these were small grants. But to a WhatsApp chatbot helping Kenyan merchants, or a Nigerian wellness incubator with no bankable assets, this money was gold. It bypassed red tape, governments, and sketchy intermediaries. USADF sent funds straight to founders building real stuff in tough places. Now, it’s gone. Just like that. No consultations. No phased withdrawal. Projects like Yao Tropico, which operates mango-drying facilities in Côte d’Ivoire and shea butter cooperatives in Burkina Faso are suddenly stranded. DOGE claims it’s saving US taxpayers $140 billion—allegedly. Cool, but at what cost? For Kenya and Nigeria—where startups are already dealing with currency devaluations and cautious VCs—this isn’t just a funding cut. It’s a reality check. The post-aid, self-reliance conversation just got real. If you’re a founder, investor, or just someone betting on Africa’s innovation wave, this is the kind of geopolitical tremor that forces a pivot. What happens when the safety net is yanked mid-jump? We’re about to find out. Introducing Zap by Paystack! Zap is Paystack’s first consumer-facing app designed for simple, fast and secure payments via bank transfer. Download Zap on Android and iOS → Banking Nigerian banks invest big billions on IT upgrades Image Source: Wunmi Eunice/TechCabal $171.5 million. That’s how much Nigeria’s biggest banks spent on IT infrastructure last year. In 2024, Nigerian banks thought fintechs were giving them a run for their money and collectively began upgrading their core banking infrastructure. Side gist: Core banking infrastructure costs an arm and a leg. I once spoke with a core banking professional who told me that tier-1 banks spend at least $10 million yearly on core banking
Read MoreGiG wants to turn one-time eventgoers into lasting communities
Selling event tickets online in Kenya isn’t always smooth. Many organisers still prefer direct sales, fraud is common, and most ticketing platforms don’t offer much beyond processing payments. GiG, an event ticketing platform launched in 2018, was created to address these challenges. “We started GiG after realizing a lot of the ticketing solutions simply ended at providing tickets and left event organisers with a hard time handling the rest of the attendee management process,” David Reed, co-founder and CEO of GiG, told TechCabal. “We built GiG to solve this by helping event organizers build communities instead of starting the journey at the ticket purchase.” With tools for messaging, polls, and audience analytics, the platform allows organisers to build communities around their events. Instead of treating ticket sales as a one-time transaction, organisers engage attendees before, during, and after an event. “Our focus is mostly on event organisers who wish to build a community of their attendees,” Reed added. Competing with rivals Kenya already has ticketing platforms like TicketSasa and Eventbrite in the market. So what makes GiG different? “Unlike other ticketing platforms, we focus on using the data collected and volunteered by the attendees to build interest-based profiles for them and link them with similar events and other like-minded individuals, making events a more social experience,” Reed explained. GiG tracks attendee data to build interest-based profiles, using algorithms to predict future events attendees might be interested in. This allows organisers to send targeted event invitations based on individual preferences and past behaviour. In addition to concerts, organisers can also list free events, conferences, and corporate gatherings. Event organisers at a past event powered by GiG. ​​Other ticketing platforms, such as Eventbrite, offer ticketing for both entertainment and corporate events, but their focus rarely goes beyond registration and basic promotion. GiG claims it is structured differently since it combines ticket sales with advanced audience engagement tools, fraud prevention measures, and post-event analytics. Attendees can interact through chat forums, photo sharing, and live streams. Each event also comes with its mobile app, allowing organisers to gather feedback, view attendee data, and stay connected after the event ends. The goal is to make the event more than just a one-off experience. “They do have options for further communication with guests such as surveys and texts post-event,” Dayvee Murebu, who used GiG twice to organise a game night with Kenyan tech publication Techweez, told TechCabal. How GiG makes money Reed admitted to TechCabal that revenue is inconsistent throughout the year. Some months are packed with events, while others are slow. GiG’s packages range from a free basic tier with ticketing—the platform charges 6% on ticket sales—SMS, and check-ins, to paid plans starting at KES 8,700 ($67). Higher tiers add email and social media tools, analytics, custom event apps, badge printing, and on-site support. An enterprise plan (from KES 27,000 or $208) offers full white labelling and extended technical help. Unlike other ticketing platforms that rely solely on transaction fees, GiG lets organisers use its tools between events for communication and audience management, though this is not available on the free basic tier. Get the best African tech newsletters in your inbox Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Antarctic Territory British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canton and Enderbury Islands Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos [Keeling] Islands Colombia Comoros Congo – Brazzaville Congo – Kinshasa Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic CĂ´te d’Ivoire Denmark Djibouti Dominica Dominican Republic Dronning Maud Land East Germany Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories French Southern and Antarctic Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Honduras Hong Kong SAR China Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Johnston Island Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau SAR China Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Metropolitan France Mexico Micronesia Midway Islands Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar [Burma] Namibia Nauru Nepal Netherlands Netherlands Antilles Neutral Zone New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea North Vietnam Northern Mariana Islands Norway Oman Pacific Islands Trust Territory Pakistan Palau Palestinian Territories Panama Panama Canal Zone Papua New Guinea Paraguay People’s Democratic Republic of Yemen Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Romania Russia Rwanda RĂ©union Saint BarthĂ©lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Saudi Arabia Senegal Serbia Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria SĂŁo TomĂ© and PrĂncipe Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Minor Outlying Islands U.S. Miscellaneous Pacific Islands U.S. Virgin Islands Uganda Ukraine Union of Soviet Socialist Republics United Arab Emirates United Kingdom United States Unknown or Invalid Region Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wake Island Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Ă…land Islands ?> Gender Male Female Others TC Daily Events <!– Next Wave –> <!– Entering Tech –> Subscribe The technology behind the platform The platform gives organisers full access to ticketing and attendee data, with tools to segment users based on past attendance and stated interests. According to Reed, a background algorithm checks for unusual purchase
Read MoreKenyan and Nigerian SMEs, startups hit as US pulls $51 million in funding
The US Africa Development Foundation (USADF), which has supported over 1,000 businesses across 22 African countries, has slashed $51 million in funding for African SMEs and startups, threatening cooperatives, smallholder farmers, and early-stage ideas across sub-Saharan Africa, including Kenya and Nigeria. The cuts, announced by the Department of Government Efficiency (DOGE)—an agency created by President Donald Trump and led by Elon Musk—will leave dozens of initiatives without funding, including $48,406 for a WhatsApp marketing chatbot for small businesses in Kenya and a $84,059 for a wellness incubator in Nigeria. Some of the hardest-hit projects include nearly $230,000 for a shea butter project in Burkina Faso, about $240,000 to promote pineapple juice in Benin, and $246,000 for mango drying facilities in Côte d’Ivoire. Since its launch, Nigeria and Kenya have been the programme’s biggest beneficiaries, receiving $20.4 million and $16.9 million, respectively, to support rural and women-led SMEs. Around 211 SMEs and startups in Nigeria and 186 in Kenya have received grants through the initiative. While most of the projects are small, the grants from the US government provide critical risk capital that commercial banks and venture capital are often unwilling to give. The abrupt funding cut could affect value chains, especially for small agricultural production businesses like Benin and Burkina Faso initiatives. DOGE’s mandate is to “optimize the federal government” by eliminating inefficient or unnecessary expenditures. On Tuesday, the agency said it has already saved American taxpayers over $140 billion, including cancelling USAID programmes. The implications of USADF cuts, particularly for Kenyan SMEs and startups, are stark. The agency gives a direct-to-business funding model that bypasses governments, instead awarding grants and technical support directly to founders and businesses. Most of the funding goes to women-led ideas in rural or early-stage markets, providing them with a vital source of non-dilutive financing. The USADF withdrawal comes two months after USAID cut over $100 million in startup funding through its Development Innovation Ventures (DIV). USAID’s startup funding programme supported over 30 Kenyan startups, providing grants ranging from $500,000 to $6 million to help scale operations and prove the viability of their ideas. As the Trump administration recalibrates US international commitments, further funding withdrawal from local initiatives appears likely. The cuts may also reignite the debate on building self-reliance to protect African startups from the shocks caused by political shifts in Washington.
Read MoreMTN Group’s streaming gamble could come at a high cost
MTN Group, Africa’s largest telecom operator, is making a bold bet: that it can turn around its declining financial fortunes by entering the crowded, capital-intensive world of video streaming. On April 7, the telco partnered with Synamedia, a global video software provider, to roll out a new streaming service tailored to mobile and broadband users across Africa. It’s a move that aims to drive digital inclusion and enhance content accessibility. But it also represents a high-stakes gamble that could deepen MTN’s financial woes instead of alleviating them. Over the past two years, MTN has reported a combined post-tax loss of $398 million (₦537.4 billion), prompting a search for alternative revenue sources beyond its core telecom services. Yet streaming is a notoriously expensive business, especially in Africa. It requires substantial investment in infrastructure, content licensing, content delivery networks, and aggressive customer acquisition strategies to gain traction in an already saturated market. The industry’s track record on the continent isn’t encouraging either. In South Africa, the Film and Publications Board disclosed that at least six local streaming platforms have shut down due to high operating costs and limited market reach. Elsewhere across the continent, major telecom players have exited the space: Airtel TV, TelkomOne, Vodacom’s Video Play, and Cell C’s Black have all shuttered within the past year. Even international platforms are struggling—in August 2024, BritBox announced it would discontinue operations in South Africa, citing underperformance. Netflix and Amazon Prime Video have rolled back Nigerian original content investment. Competing with global streaming giants MTN’s new streaming service will face stiff competition from established platforms like Netflix, Amazon Prime Video, and Showmax, which have already carved out significant market shares across the continent. These platforms are backed by massive content libraries, global distribution networks, and deep pockets—advantages MTN currently lacks. Netflix, for example, spent over $16.2 billion on content globally in 2024 and continues to invest in local African content. It launched its first African original series in 2019 and has since added dozens of titles in languages such as Yoruba, Zulu, and Swahili. Amazon, which spent $18.2 billion in 2024, has also made inroads into African content, with several original productions focused on Nigerian and South African stories. Showmax, backed by MultiChoice, recently underwent a major revamp with support from Comcast and NBCUniversal, positioning itself as a hybrid platform with local relevance and international content partnerships. Against this backdrop, MTN’s foray into streaming will require more than just a flashy launch. It will need to invest consistently in compelling content, user experience, and reliable delivery—without the benefit of economies of scale that its global rivals enjoy. Get the best African tech newsletters in your inbox Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Antarctic Territory British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canton and Enderbury Islands Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos [Keeling] Islands Colombia Comoros Congo – Brazzaville Congo – Kinshasa Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic CĂ´te d’Ivoire Denmark Djibouti Dominica Dominican Republic Dronning Maud Land East Germany Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories French Southern and Antarctic Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Honduras Hong Kong SAR China Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Johnston Island Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau SAR China Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Metropolitan France Mexico Micronesia Midway Islands Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar [Burma] Namibia Nauru Nepal Netherlands Netherlands Antilles Neutral Zone New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea North Vietnam Northern Mariana Islands Norway Oman Pacific Islands Trust Territory Pakistan Palau Palestinian Territories Panama Panama Canal Zone Papua New Guinea Paraguay People’s Democratic Republic of Yemen Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Romania Russia Rwanda RĂ©union Saint BarthĂ©lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Saudi Arabia Senegal Serbia Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria SĂŁo TomĂ© and PrĂncipe Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Minor Outlying Islands U.S. Miscellaneous Pacific Islands U.S. Virgin Islands Uganda Ukraine Union of Soviet Socialist Republics United Arab Emirates United Kingdom United States Unknown or Invalid Region Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wake Island Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Ă…land Islands ?> Gender Male Female Others TC Daily Events <!– Next Wave –> <!– Entering Tech –> Subscribe The cost of content and connectivity Building a streaming platform from scratch is expensive. Even with Synamedia’s cloud-based technology, which offers scalability and personalized content delivery, MTN will still face steep costs. These include licensing local and international content, marketing the platform, and subsidizing data costs in regions where internet affordability remains a barrier. In markets like Nigeria, South Africa, and Ghana, where mobile data is still relatively expensive for the average user, streaming services often struggle to achieve mass adoption unless heavily subsidized. MTN may have to bundle its streaming offerings with data incentives, further eating into its margins. Moreover, content that resonates with local audiences is essential for success. MTN has promised to localize content per market, tailoring programming to
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