Why GTBank has struggled with its switch to Finacle
On the morning of October 14, GTBank, a Nigerian bank with a market cap of ₦ 1.5 trillion, completed its switch to Finacle, its new core banking platform, a move that was a year in the making. A key part of the process of moving from its previous platform Basis involved GTBank’s tech team and engineers from Infosys, the Indian IT company that built Finacle, spending the previous weekend migrating customer data. While the bank told its 32.8 million retail customers that they could now make transactions on October 14, the reality for customers was failed transfers and erroneous debit and credit alerts. Many customers complained on social media—those complaints have continued this week—even as the bank failed to share further updates since Wednesday. Switching a core banking application takes several steps, but moving data and integrating channels are the most difficult. While the data migration was successful, integrating the bank’s channels (cards, online banking, and APIs) into Finacle was more difficult than the bank anticipated, one person with direct knowledge of the process said. this country is actually making me go crazy. It’s been FIVE entire days & GTBank still hasn’t addressed/resolved this issue or even bothered to communicate with their customers. This level of negligence is beyond frustrating & completely unacceptable. — BAD. (@lohiii_) October 18, 2024 Despite round-the-clock efforts, the teams have not fully integrated all the channels into Finacle. An engineer at GTBank told TechCabal that the integration would be completed in the coming weeks but failed to give a definite timeline. funny how gtbank’s online victory laps about the “successful” core banking update is very much divorced from the reality of its customers. — Ezra ‘God’ Olubi (@0x) October 15, 2024 GTBank did not respond to a request for comments. “Integrating channels into a new core banking platform is one of the trickiest parts of a core banking switch, especially for a bank like GT with many channels. Nobody can perform a banking transaction without channels,” a consultant for Temenos, one of the world’s largest core banking applications, told TechCabal. “Some banks turn off all channels [during a core banking switch] for a seamless migration, but I guess GTBank could not afford to stop working,” the consultant added. GTBank finalising change to new core banking platform That theory may explain why GTBank did not restrict customer access to its banking services during the process. Instead, the bank allowed customers to transact without receiving debit or credit alerts during the data migration, which used data from the evening of Friday, October 11, a person with direct knowledge of the process told TechCabal. Customers who processed transactions received the alerts only after the migration to Finacle was completed. Many GTBank users on X posted about erroneous transaction alerts the week after the migration. This GTBank randomly crediting people is crazy because I saw 64k credit alert but it didn’t reflect in my balance. — Tobussy (@_jhadiin) October 16, 2024 GTBank’s struggles highlight the complexities of massive technological changes and show how expensive and time-consuming they can get. The planning before an actual switch begins can take up to one year, and banks can pay as much as ₦25 billion annually for software licenses. Core banking consultants and engineers like the Infosys team typically get paid $50 daily besides accommodation, plane tickets, feeding, and the switching fee. “No cost was spared,” one person involved in the process told TechCabal. Since the weekend of October 11, GTBank has accommodated its core banking team and Infosys engineers in hotels close to its Victoria Island headquarters. These teams are still in the process of integrating the bank’s various channels, even after working through the weekend and into the following week. In one instance of exhaustion, an engineer left his team for a nap during the migration process, only to be woken up within 20 minutes by his colleagues who urgently needed his assistance. Given the unknown timeline for successful integration, GTBank customers may need to brace for more frustration, especially as salary week approaches, when transaction volumes typically spike.
Read MoreMadica backs Nigerian clean energy startup Earthbond with $200,000
Earthbond, a Nigerian startup that connects small businesses that want to buy solar solutions to solution providers, has raised a $200,000 pre-seed funding from Madica, an Africa-focused early-stage investment firm. This funding will help Earthbond onboard more small and medium businesses (SMBs), the company said in a statement. The startup claims it has audited the solar power needs of over 100 businesses in Lagos in deals that could be worth $1 million. Over 1,800 SMBs have joined Earthbond’s waitlist, showing demand for energy transition as fuel prices rose 40% in September. Founded in 2023 by Chidalu Onyenso, Earthbond helps businesses determine how much solar power they need and provides financing options to go solar. It connects these businesses with solar solution providers, such as solar panel installers, loan providers, and available loan payment options. Business owners only need to fill in details of their registered businesses and operating hours on a form on the startup’s website. Earthbond claims it has partnered with four microfinance banks to provide businesses with flexible repayment plans of up to 48 months. Small businesses are the backbone of Nigeria’s economy, but they are heavily burdened by unreliable power supply and the high costs of running diesel and petrol generators. While solar power offers cleaner energy solutions, the high installation costs have deterred many businesses from adopting it. Earthbond’s financing option will be useful for business owners keen to adopt clean energy without pressuring their pockets. “Leading the charge of energy transition is no easy feat and we are glad to be joined by renowned investors who share our passion and drive,” said Chidalu Onyenso, Earthbond’s CEO. The startup also plans to tap into the climate tech industry by helping businesses track their carbon emissions, offering them discounts based on how much carbon they save. This will incentivise businesses to choose the provider. Earthbond will enter Nigeria’s renewable energy market, joining players like Rensource Energy, M-KOPA and Arnegy in the race to boost Nigeria’s installed solar capacity from 3.13 gigawatts (GW) to 5.01 gigawatts (GW) by 2029. Madica will provide a structured program to help Earthbond revamp its marketing, onboard more businesses, provide loans in partnership with more banks, and build payment tools for its customers. “Earthbond has tremendous potential to drive an equitable clean energy future and positively impact Africa. We remain devoted in our quest to support underrepresented founders,” said Emmanuel Adegboye, head of Madica.
Read MoreEquinix finalizes MainOne integration, employees get new contracts and pay bump
Equinix, the world’s largest global data center and colocation provider, has completed the post-acquisition integration of Nigeria’s MainOne following a $320 million acquisition in 2022. Post-merger integrations combine and rearrange two entities’ assets, resources, and people to ensure that the efficiencies that motivated the merger/acquisition can be realized. “Equinix is a 25-year-old business and publicly quoted. So there is a process they work with that we don’t apply here,” said a MainOne employee who asked not to be named so they could speak freely. As part of that integration, employees received new employment contracts. While those contracts saw employees receive a pay bump, it was not as significant as they expected, two people with direct knowledge of the matter said. “What they are paying us is fair,” one of the employees said, noting that the salaries remained in naira but not sharing other specifics. Another person familiar with the matter said the integration took nearly two years because of workload migration-the process of moving applications, data, and IT processes from across environments. This can involve shifting resources between physical servers, virtual machines, or even across different infrastructures, such as from on-premise data centers to cloud platforms. “Sometimes it takes that long to integrate systems. There are many factors to consider: the size of organisations, the difference between their product portfolio, pricing, operation support system, and business support system that they run,” one telecom industry executive who asked not to be named told TechCabal. MainOne declined to comment on any part of this article. GTBank increases staff salaries by 40% but still has the lowest personnel cost among Tier-1 banks Integration is usually the next necessary step after an acquisition. This often requires a post-merger integration team from both companies to determine what needs integration – like corporate culture and people, operations and processes, technology and IT systems – and how to do it. A post-acquisition integration can take as long as one to three years, depending on when the team determines how to execute the integration blueprint without disrupting operational efficiency. This has been the story of most acquisitions involving companies such as Econet, which was sold to Vodacom and struggled with corporate alignment until it was sold to Celtel which later sold it to Zain, and finally to Airtel. 9mobile, acquired by LH Telecom, is also undergoing post-acquisition integration, and data centre operator Medallion was acquired by Digital Reality in 2021. MainOne will keep its brand as “MainOne, Solutions by Equinix,” while its data center division, formerly MDXi, will now operate under the Equinix name. Funke Opeke remains the company’s overall managing director, and the MDXi leaders will continue to lead the data center business. A gradual integration of Equinix’s global culture is expected. The changes establish Equinix as one of the prominent operators in the Nigerian cable and data centre markets, a position the company occupied since it entered the market in January 2010 when it landed its submarine cable in Lagos. MainOne, Solutions by Equinix will continue to focus on the internet service provision and cable business as a department under the Equinix group. Equinix will launch three major data center projectsm, including an interconnection hub in Victoria Island, scheduled for completion in 2025, a 1000+ rack capacity data center in Lekki slated for 2026, and a data centre in Port Harcourt, where construction has already begun following the landing of Meta’s 2Africa submarine cable. This expansion is timely, as Nigeria is seeing growing demand for data centers to utilize the capacity of its eight submarine cables. The country has 14 data centers with a combined capacity of under 70 megawatts. Other operators, including Rack Centre, Medallion, and Open Access Data Centre (OADC), are also building larger data centres. Telecom giants like MTN and Airtel have announced plans to enter the data center market, creating a more competitive environment for hosting services. “I think it is a good buy for Equinix – safe entry into a large market where their global customers already have a presence so makes it easier to serve them,” the telecom industry executive said. Equinix is enhancing its fiber network in Nigeria, with metro fiber already in place in Akwa Ibom. The company is now extending this fiber capacity through the 2Africa cable to Port Harcourt in Rivers State, where it will connect to the newly planned data center. There are plans to connect the entire South-South region using fibre cables. MDXi operated two data centers in Lagos, which are now fully controlled by Equinix. These centers will be interconnected with Equinix’s global network of 260 data centers across 71 cities in 33 countries. This interconnectivity enables seamless data sharing, content delivery, and backup redundancy through Data Center Interconnect (DCI) technology, allowing for the movement of data across distances, whether within Nigeria or over long transoceanic routes like the Pacific or Atlantic. Nigeria marked Equinix’s first venture into the African market in 2022, and the company has since expanded to South Africa, where it will launch a new data center in Johannesburg on October 23, 2024.
Read MoreEthiopia bars diaspora and foreign investors from first-ever IPO
Ethiopia has excluded diaspora citizens and foreign nationals from its initial public offering (IPO) for Ethio Telecom, a state-owned telco with a 95% market share. The country’s first-ever bourse, the Ethiopian Securities Exchange (ESX), is expected to start operations this month. The government plans to raise $255 million by selling 10% of the telco giant through Ethiopian Investment Holdings (EIH). However, the decision to restrict diaspora and foreign investors from Ethio Telecom’s IPO could slow the country’s development of open capital markets, which has been part of Prime Minister Abiy Ahmed’s plan to liberalise the financial sector and modernise the economy. “The offer is being made only to Ethiopian citizens who are physically present in Ethiopia. The offer is not available to any other jurisdiction outside of Ethiopia,” Ethio Telecom said in its investor prospectus. Ethio Telecom did not immediately respond to a request for comment. A capital markets expert told TechCabal that Ethiopia could limit foreigners’ involvement in telco, which it still considers critical and strategic, even as it opens for foreign capital. For decades, Ethio Telecom enjoyed a monopoly in the country’s telco market before the entry of a Safaricom-led consortium that started operations in 2022. The move was meant to open the country’s telecommunication sectors and increase access to services in remote regions. “Despite the entry of Safaricom, Ethio Telecom remains the dominant player in the Ethiopian telecommunications market, with an estimated market share of subscribers of 94.5% as at 30 June 2024, attributable to the strong customer satisfaction and high-quality services and products offered nationwide,” Ethio Telecom said. EIH, the Ethiopian sovereign wealth fund, also plans to list 10 of its biggest investments, including the Ethiopian Shipping and Logistics Services and Ethiopian Insurance Corporation. In April 2024, ESX announced it raised $26.6 million from investors to launch the bourse, which is expected to list over 10 companies by the end of 2025. The bourse is projected to attract foreign investments in sectors controlled by the state, such as insurance, banking, and telecoms. The Nigerian Exchange Group (NGX), with a 5% stake, is one of the top institutional investors in the bourse. Others are FSD Africa, a UK-backed non-profit financial institution, and Trade and Development Bank Group (TDB), the financial arm of the COMESA trade bloc.
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👨🏿🚀TechCabal Daily – Glo hit hard
In partnership with Lire en Français اقرأ هذا باللغة العربية Good morning! We hope our Kenyan readers enjoyed the Mashujaa day celebration yesterday. We celebrate the hero in you! Hackers hit Nigeria’s third largest telco GTBank increases salaries by 40% but still spends way less than its peers OmniRetail acquires Traction Apps IHS secures $439 million loan The World Wide Web3 Opportunities Cybersecurity Hackers hit Nigeria’s third largest telco Image Source: Adaeze Chukwu/TechCabal Some of the biggest technology stories this year have been around cybersecurity. In May, a First Bank employee diverted over ₦40 billion ($24.4 million) to 98 bank accounts he controlled. In July, Hope PSB, a Nigerian microfinance bank, was hit by a ₦6.5 billion ($3.9 million) cyberattack. Several Nigerian fintechs were also hit by attacks this year. Nigeria cloud providers were not spared from the onslaught. In July, a Nigerian cloud provider was hit with a ransomware attack. And now, in what might be one of the most significant cybersecurity stories this year, Nigeria’s third-biggest mobile network provider Globacom was hacked, with staff members denied access to emails and other internal communication tools for months. In a year-long investigation, a scenario emerged showing hackers likely gained access to Globacom’s Domain Name System (DNS) in July 2023. Read about it here. Read Moniepoint’s Case Study on Funding Women After losing their mother, Azeezat and her siblings struggled to keep Olaiya Foods afloat. Now, with Moniepoint, they’re transforming Nigeria’s local buka scene. Click here for a deep dive into how Moniepoint is helping her and other women entrepreneurs overcome their funding challenges. Banking GT increases salaries by 40% but still spends way less than its peers Image Source: Google In his 2023 letter to shareholders, Segun Agbaje, the CEO of GTCO, boasted about the bank’s cost-effectiveness. After raising staff salaries by 40% across the board in September, the bank will still spend less on salaries than its other Tier-1 peers. If we apply a 40% increase to the bank’s 2023 personnel expenses, GTBank’s new wage will be around ₦63.1 billion ($38.7 million) annually. That is still at least ₦100 billion ($61 million) less than First Bank, Access Bank, and UBA spent on salaries last year. Much of this cost efficiency is due to GT’s fewer employees—3,300—which is less than half of First Bank and Zenith Bank’s employees. An assistant banking officer (ABO), only one level above entry-level, now earns ₦720,000 ($442), ten times the country’s new minimum wage. I spoke to four GT employees for this story, and while they were surprised about the raise, they were all happy to tell me about the increase. One even promised me a round of drinks at any bar. GTBank’s recent salary raise could spark a ripple effect across Nigeria’s banking sector, prompting other Tier-1 banks to consider similar raises. In an industry where employees often move between banks for better pay, competitors may feel pressured to adjust their compensation packages to retain top talent and remain competitive. Issue USD and Euro accounts with Fincra Whether you run an online marketplace, a remittance fintech, a payroll, a freelance platform or a cross-border payment app, Fincra’s multicurrency account API allows you to instantly create accounts in USD and EUR for customers without the stress of setting up a local account. Get started today. M&A OmniRetail acquires Traction Apps Image Source: TechCabal OmniRetail, a B2B e-commerce startup, has acquired Traction Apps, a payment provider for small businesses. Both parties did not disclose the terms of the acquisition. Traction co-founders Mayowa Alli and Dolapo Adejuyigbe will stay on as Director of Technology for Payments and Director of Operations for Payments respectively. The integration of both companies is expected to be completed by 2025. OmniRetail offers informal retailers access to cheaper inventory through its partnerships with fast-moving consumer goods (FMCG) manufacturers and collecting bulk orders from retailers. With the acquisition of Traction Apps, OmniRetail will be eyeing a soft expansion into more SME markets. Traction Apps provides business management services for SMEs. Retailers that want to accept cashless payments can use the company’s software point-of-sale (softPOS) technology or order a hardware POS. By integrating Traction Apps’ softPOS technology with its own embedded finance app, OmniPay, OmniRetail can better serve the SME market by offering cashless payment solutions while upselling its e-commerce platform to help retailers manage inventory and get loans. Traction Apps has over 19,000 users and charges about 4–8% on transactions that customers make across its payments, lending, and software products. Acquiring Traction will also provide OmniRetail with another source of revenue. While issuing hardware POS could lead to an overlap with Moniepoint, OmniRetail will likely consider pushing Traction Apps’ softPOS technology, which could give it an edge to reach more SME markets. However, this will require customer education to ensure adoption. Introducing Pay with Pocket on Paystack Checkout Paystack merchants in Nigeria can now accept payments from PocketApp’s 2 million+ customers. Learn more → Telco IHS Towers secures $439 million loan Image Source: Google IHS Towers, which keeps over 16,000 cell towers buzzing across Africa, has secured a $439 million loan to refinance its debt and expand operations across key markets. 58% of the funding is in US dollars while the rest is in South African Rand. The cell tower operator will use the cash to pay off a $430 million IOU from October 2022 which is not due until 2025. But by refinancing early, IHS is hoping to snag a better deal and dodge higher interest rates down the line when it goes looking for another loan. IHS is also reworking deals with MTN Nigeria, getting the telco to pay for its tower contracts in local currencies and US dollars. IHS is safeguarding itself against further financial hits that have seen the company lay off employees this year. This is part of IHS’s ongoing effort to reduce its reliance on dollar-denominated debt, a key move considering how Nigeria’s currency devaluation tanked their profits in 2023. Yet, the IHS is still walking a
Read MoreIHS secures $439m loan to refinance debt and support expansion
IHS Towers, Africa’s largest telecom tower company, has secured a new $439 million loan to manage currency risks and support its operations across multiple regions. Almost half of the loan is in South African Rand, while the other half is in USD ($255 million). IHS Towers will use the loan to pay off a $430 million debt from October 2022 which was set to mature in 2025. By refinancing early, the company may benefit from better terms, potentially lowering interest costs and extending its debt repayment timeline. This transaction is described as “leverage neutral,” meaning it won’t significantly change the company’s debt-to-equity ratio. Both parts of the loan come with a 4.50% interest rate. The US dollar portion is tied to the three-month SOFR (Secured Overnight Financing Rate), and the South African Rand portion is tied to the three-month JIBAR (Johannesburg Interbank Average Rate). These rates fluctuate with the market, which could impact the overall cost of borrowing for IHS Towers. The entire amount is a bullet-term loan, meaning IHS will repay the full amount at the end of the term rather than making periodic payments. This gives the company immediate access to the funds, but it must make a lump-sum repayment after five years. “This is a group-level financing and therefore has no direct impact on any particular market,” an IHS Towers spokesperson told TechCabal. The company laid off 100 employees in mid-2024 as devaluation in its primary market, Nigeria, squeezed its margins. Its losses ballooned to $1.9 billion in 2023, up from $469 million in 2022. IHS has been looking to reduce its dollar exposure. It renegotiated tower contracts with major clients such as MTN Nigeria, collecting fees in USD and local currency as well as adding a component for diesel costs. IHS Towers lays off 100 employees as devaluation in Nigeria erodes profits
Read MoreOmniRetail acquires payment provider Traction to enhance financial solutions
OmniRetail, a Nigerian-based B2B e-commerce startup recognised as the Financial Times’ fastest-growing African company, has acquired Traction Apps, a payment provider and inventory management solution for small businesses in Nigeria. This move aims to boost financial services and trade solutions for small and medium-sized enterprises (SMEs) within the fast-moving consumer goods (FMCG) sector. By acquiring Traction’s merchant POS services, OmniRetail will integrate Traction with its payment platform Omnipay. The newly combined entity is projected to process over ₦1.8 trillion annually and facilitate loans worth ₦200 billion per year. “This acquisition is a testament to the synergies we have built with Traction. What started as a partnership to integrate Traction’s POS into OmniPay for card payments has grown into a full merger. Together, we will simplify payments, credit access, and loyalty solutions for retailers, helping them thrive in an increasingly digital market”, Rustagi Deepankar, CEO of OmniRetail said. The transaction was facilitated by Venture Platform, an investor in both OmniRetail and Traction. Both teams declined to disclose the transaction value of the deal. However, as part of the acquisition, OmniRetail will onboard both debt and equity from Traction, allowing Traction’s investors to benefit from the continued growth of the combined entity. “This will allow us to scale our solutions and accelerate our vision of simplifying payments at the retail level. OmniRetail’s ecosystem will enable us to bring our innovative solutions to a wider audience, benefiting even more small businesses across Nigeria and beyond”, Mayowa Alli, co-founder of Traction said. Founded in 2020 by Mayowa Alli and Dolapo Adejuyigbe, Traction offers payment acceptance, lending, and retail software solutions tailored for small businesses. Its founding team will join OmniRetail’s leadership, focusing on growing OmniPay, integrating solutions, and driving product development. The full integration of Traction with OmniPay is expected to be completed by the end of Q1 2025, with enhanced services rolling out to customers thereafter.
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SASSA November payment dates and modalities for 2024
The South African Social Security Agency (SASSA) payment schedule for November 2024 is now available to beneficiaries. Do you receive any form of SASSA grant? It’s essential to take note of the SASSA October payment 2024 dates if you do. The agency continues to focus on ensuring that payments get to the right individuals, at the right time, and in the right place. For November 2024, the payment schedule has an outline, and this article will break down the dates and the payment modalities to help you stay informed. SASSA payment dates for November 2024 The SASSA November payment 2024 will undergo disbursement across three main categories: Older Persons’ Grants: The payment date for older persons is for 5 November 2024. This applies to all individuals who are beneficiaries of the Older Persons’ grant. Disability Grants: Individuals receiving disability grants will get it the following day, on 6 November 2024. Children’s Grants:The payments for children’s grants will get to them on 7 November 2024, which includes all child support grants, foster care grants, and care dependency grants. These payment dates ensure that all beneficiaries will have their funds in early November. allowing them to manage their expenses accordingly. Payment modalities Here are a few key points to keep in mind for the SASSA October payment 2024: Early collection: You do not have to collect your grant on the exact day it is released. Payments will remain available in your account until you access them. So there is no rush to withdraw funds on the first day. ATM withdrawals: Using ATMs or retail stores to withdraw funds is encouraged. It helps reduce congestion at physical SASSA pay points. Verification of details: Always ensure that your personal details, including banking information, are up-to-date. You avoid any delays or issues with your payment this way. Ensure you appeal as soon as possible if you notice a payment delay. Final thoughts The SASSA November payment 2024 schedule is designed to ensure that grants are distributed efficiently and without hassle. Beneficiaries are encouraged to stay informed of the payment dates and choose the most convenient method for collecting their funds. SASSA remains committed to ensuring that every eligible person receives their grant securely and promptly. For further updates, keep an eye on the official SASSA website or contact the agency via their helpline for any queries related to the November 2024 payments.
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GTBank increases staff salaries by 40% but still has the lowest personnel cost among Tier-1 banks
GTBank, Nigeria’s most cost-efficient commercial bank, quietly raised staff salaries by 40% in September 2024, responding to the ongoing cost of living crisis, four GTBank employees told TechCabal. “There was no prior communication before the increase. Even though there were speculations, I was not expecting the increase,” an assistant banking officer (ABO) who now earns ₦720,000 ($442) told TechCabal. An ABO is just one level above entry-level staff in GTBank’s employee structure, which has fewer staff levels than other Tier-1 banks. The bank, which prides itself on its low cost-to-income ratio, spent only ₦0.25 to make ₦1 in 2023 as it maintained its stance as Nigeria’s most profitable Tier-1 bank. The salary raise will do little to affect GTBank’s standing among Tier-1 banks, as it now spends ₦0.26 to make ₦1. In 2023, the bank spent ₦45.1 billion ($27.7 million)* on salaries, at least three times less than other Tier-1 banks. Despite raising salaries by almost half, which brings GTBank’s total personnel cost to ₦63.1 billion ($38.7 million), the bank still has the cheapest salary bill among other Tier-1 banks, according to the 2023 financial reports of all Tier-1 banks. GTBank did not immediately respond to a request for comments. President Tinubu’s economic reforms, including two currency devaluations and the removal of fuel subsidies, have caused the naira to lose nearly 70% of its value against the dollar and driven inflation up to 30%, putting significant pressure on Nigerian pockets. While the bank is responding to these economic changes, GTBank’s salary raise could have been made to prevent other banks from poaching employees. The bank doubled the salaries of its technology team in 2022 when multiple employees left GTBank for other banks and countries. The technology team still earns more than other employees in other divisions; a technology employee on the same level as an ABO earns roughly ₦1 million ($613), claimed one person with direct knowledge of the bank’s pay scale. The salary raise affected all 3,300 GTBank employees, a shift from the common banking sector practice where only head office staff enjoyed such benefits. This is the first salary increase in 2024 but the second in two years for GTBank staff. *Exchange rate used: $1 = ₦1630 The Globacom breach: How hackers held Nigeria’s telco giant hostage
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New 2024 recruitment at the Nigeria FIRS and application details
The Federal Inland Revenue Service (FIRS) is opening its doors once again, providing an opportunity for young professionals across Nigeria. This news was made available via the official X handle of the tax body on the 21st of October, 2024. Are you passionate about contributing to Nigeria’s tax system and working within a reputable institution? The FIRS recruitment in Nigeria 2024 presents a chance to take your career to the next level. FIRS is actively seeking qualified individuals for the role of Tax Officers (Officer I and Officer II) in multiple locations around the country. If you have strong problem-solving abilities, analytical skills, and can communicate effectively, this could be the perfect role for you. Key qualities the 2024 FIRS recruitment in Nigeria requires The 2024 FIRS recruitment in Nigeria aims to attract candidates who exhibit the following qualities: Integrity and professionalism. Strong analytical thinking. Effective communication and problem-solving skills. Courage, ambition, and a desire to serve Nigeria. Working with FIRS means you will be joining a team that is integral to maximising the country’s revenue and simplifying tax processes. This is a role that calls for dynamic individuals who are ready to face challenges head-on and make meaningful contributions to Nigeria’s financial infrastructure. How to apply for FIRS recruitment in Nigeria 2024 The application process for FIRS recruitment in Nigeria 2024 will soon be made available on the official FIRS website. Here is a step-by-step guide on what to expect: Visit the FIRS official website: Candidates should regularly check the FIRS website for the release of the official application details, including deadlines and specific instructions. Review requirements: Once the application details are posted, ensure you review all requirements for eligibility. You will need to prepare relevant documents such as your CV, academic qualifications, and any other required paperwork. Submit your application: When the portal opens, candidates will be expected to submit their applications online by filling out the form, attaching necessary documents, and providing personal details. Monitor application status: After submission, keep checking the FIRS recruitment portal or email for updates regarding the next stages of the recruitment process. Why work at FIRS? Working at the Federal Inland Revenue Service provides a host of career benefits: Professional development: Being part of a team that plays a pivotal role in Nigeria’s economy means constant growth and learning. Competitive benefits: FIRS offers its employees excellent compensation packages. Job security: The role of a Tax Officer at FIRS provides long-term job security within one of Nigeria’s most important federal institutions. Final thoughts FIRS recruitment in Nigeria 2024 promises to be highly competitive, so it’s essential to stay informed. Regularly check the official website, reputable platforms like TechCabal, and FIRS social media channels to ensure you don’t miss key updates about the application timeline and requirements.
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