- October 11 2023
How to build the rails for the growth of Nigeria’s digital economy
Nigeria’s digital economy will record impressive growth in the coming years. Experts at Moonshot by TechCabal said this can only be achieved if stakeholders collaborate. Depending on who you ask, Nigeria’s digital economy is on course to record impressive growth. The last decade has seen the emergence of multimillion-dollar startups like Paystack and Flutterwave and billions of dollars flowing into the tech ecosystem. In 2019, the World Bank predicted that Nigeria is “well-positioned to develop a strong digital economy, which would have a transformational impact”. But it will take strategic efforts to build a thriving digital economy in Nigeria, according to Juliet Ehimuan, immediate past director of Google West Africa. Ehimuan, who spoke during a panel session at Moonshot by TechCabal on Wednesday, October 11, highlighted four key things needed to build the rails for the growth of Nigeria’s digital economy. “The first is access to the marketplace. Second, it’s important for us to have locally relevant content and ensure that we have use cases, tools, and solutions that address the various gaps in the market. And the third is capacity—making sure we have the talent who can build these solutions and people who can use them. And the final is funding for tech entrepreneurs,” she said. Another panelist, Oswald Guobadia, former senior special assistant on digital transformation in Nigeria’s last administration, opined that some of the challenges of Nigeria’s digital economy are tied to a lack of collaboration between policymakers and practitioners, leading to a drawback in policymaking. “When a practitioner creates an idea to disrupt things, the policymaker sees displacement. The only way to solve that problem is through collaboration. The Nigeria Startup Act provides a framework for collaboration between the government and private sector to deliver value,” he said, adding that the appointment of tech stakeholders like Bosun Tijani into government is a good starting point. Like Guobadia, Ehimuan said partnerships between startups are necessary to scale greater impact. “We have celebrated a few unicorns in the continent. For every unicorn out there, there are probably 1,000 more businesses in that space doing great work, but they don’t have visibility. They don’t have the support that they need. And this is when the ecosystem needs to pull together to provide that level of support,” she said. Despite the generational shift to tech jobs in the past decade, the Nigerian tech ecosystem still grapples with a talent gap. At the same time, it is losing tech workers to companies in developed economies as part of a brain drain wave. Speaking earlier at the event, Nigeria’s minister of communications, innovation, and digital economy, Bosun Tijani shared how he intends to achieve the ministry’s goal of training 3 million tech talents over the next four years. Ehimuan said that beyond the ministry’s ambitious goal, the government needs to work toward building the capacity of the teeming number of graduates produced by universities annually to join the tech workforce. “We need to ensure that we’re creating opportunities where a lot of our very talented and vibrant learners can get support,” she said.
Read More- October 11 2023
AI offers opportunity to digitise African culture
Microsoft principal programme manager Nnanna Orieke calls for digitisation of Africa’s culture at Moonshot by TechCabal. A quick search of something of African origin on ChatGPT or any other generative AI system gives a scant or inadequate answer. Current generative AI systems are not equipped with enough data to adequately reflect Africa’s diversity, but this provides an opportunity for Africans to digitise their rich and diverse cultures and languages, according to Nnanna Orieke, principal programme manager at Microsoft. Orieke made this observation at the ongoing Moonshot conference, a flagship conference by TechCabal, which has gathered players and builders in the African tech space to network, collaborate, share insights, and celebrate innovation on the continent. Artificial intelligence (AI) has become an integral part of our lives, transforming various aspects of human existence, from healthcare to finance to manufacturing. Its ability to simplify systems and enhance productivity is evident. However, AI’s application in Africa has been hampered by the lack of adequate data, resulting in biases and inaccurate representations of Africans. Orieke notes that generative AI systems often fall short because they lack comprehensive data on African cultures. “Nobody is documenting all of our culture,” he said, highlighting the pressing need for greater representation in AI technology. Despite the challenges, Africa is making strides in digitising its own culture. “The work is being done,” says Fatima Tambajang, head of developer relations for Africa at Nvidia. Initiatives like Indaba aim to address the data gap, providing a platform to document and preserve African languages and traditions. These efforts show promise in bringing authentic African voices to the world of AI. But barriers such as poor electricity access, limited internet penetration, and the high costs associated with AI technology pose a challenge. In many African countries, electricity is a scarce resource. Data from the PwC show that only 58% of the continent’s population have access to electricity and two-thirds of Africa’s existing grids are considered unreliable. Asides electricity, internet quality on the continent is faint. When compared to most other world regions, fibre networks have a limited reach in Africa. Also, AI is an expensive technology to implement and maintain. The costs associated with infrastructure, software, and hardware can be prohibitive for many African communities and governments. To overcome these barriers, Tambajang is of the opinion that collaborative efforts between governments and private stakeholders are crucial.
Read More- October 11 2023
Entering Tech #43 – How Smarketers Hub helps marketers
Every marketing talent is welcome here! 11 || October || 2023 View in Browser Brought to you by Issue #43 How Smarketers Hub helps marketers Share this newsletter Greetings ET people We’re presently celebrating African innovation at the Moonshot Conference. If you’re not here with us, please enjoy this #EnteringTech edition on a community that helps marketing talents grow. Please pretend that this was planned as part of the marketing talent editions we’ve had over the past four editions. Happy reading. Timi Odueso Tech trivia Some tech trivia to get the brain juices flowing. What was the name of the first computer mouse? What is the name of the search engine that was founded by Larry Page and Sergey Brin in 1998? What is Smarketers Hub? Smarketers Hub was founded by Aisha Owolabi, a seasoned digital content marketer with seven years of experience simplifying complex ideas into easily digestible content. Aisha Owolabi In the early days of her career, Aisha longed for a supportive community to navigate her digital marketing journey, especially while pursuing a Chemistry degree simultaneously. To provide this support to others, in January 2020, she launched Smarketers Hub, uniting aspiring African marketers with stories, resources, and opportunities to inspire and enable them to build successful global careers. Smarketers Hub is a thriving community of bright marketers, committed to mutual learning and daily improvement in their craft. The Hub focus on nurturing creative talents across Africa, delivering valuable content, resources, and diverse opportunities that drive careers and foster engagement within the marketing industry. Its mission is to become the ultimate destination for African marketers seeking the resources and support to forge successful global marketing careers. How does Smarketers Hub work? Product marketers, growth marketers, content marketers, digital marketers, content creators, social media managers 1,500 Nil. Absolutely free X(Twitter), Instagram , LinkedIn, Threads If you’re a marketer and you’re considering joining Smarketers Hub, here are some perks to ginger you. A. Smarketers’ Twitter Spaces: Each month, the community hosts digital events featuring subject matter experts from global marketing industries. These events are open to both generalist and specialist marketers at all career levels especially mid and entry-level marketers. Past speakers include prominent figures such as Tamilore Oladipo, Olabinjo Adeniran, Peace Obinani, and many others. A Smarketers Hub Twitter Space B. Job opportunities: Smarketers Hub has established partnerships with organizations to provide exciting job opportunities for marketing professionals. Its latest collaborations with Blurpe and Talentpoel were aimed at assisting marketing professionals in discovering excellent job prospects both within and outside Africa. C. Skill development: Through its various communication channels, including social media, our website, and email, Smarketers Hub regularly shares valuable resources. These resources include career-boosting tips for marketers. Additionally, the Hub conducts interviews and shares stories from accomplished marketers across various marketing disciplines, with the aim of inspiring the next generation of marketers. The Hub guides them on how to refine their skills and choose the right paths to build successful global marketing careers. As part of its commitment to empowering community members, Smarketers Hub offers a feature that enables writers within its community to submit articles. This opportunity not only helps them establish themselves as thought leaders but also allows them to diversify their portfolios. What people say about Smarketers Hub Speaking of community, here’s what a few people have to say about Smarketers Hub: Want to learn more about Smarketers Hub? Sign up for the Hub’s newsletter here. You can alsocheck out their website at at www.smarketershub.com. Hangout with Testify Testify is celebrating 22 veteran software testers with impactful years of experience. To read more, click here! Join the first-of-its-kind tech hangout on November 11 at The Zone, Lagos State featuring games, food, and networking with tech professionals.RSVP now! Here’s where to find your first tech job If you’re interested in kicking off your career in tech, here’s a list of job boards that regularly upload their platform with African tech jobs. The TechCabal Job Board The Fuzu Job Board Plenty Tech Jobs Kaleta Job Consultancy Careers in Africa Remote Africa AOJ: Africa on Jobs Tech trivia answers The first computer mouse was called the “XY Position Indicator for a Display System” and was invented by Douglas Engelbart in 1964. It was made of wood and had two wheels on the bottom to track its movement. The search engine that was founded by Larry Page and Sergey Brin in 1998 is Google. Google is the most popular search engine in the world. Opportunities Access Bank ART X prize for early career African artists returns for its 2023/2024 edition. Applications are open for artists who have dedicated at least three years to their practice. The winner gets a $10,000 grant. Apply by October 18. Applications are open forthe Ocean Country Partnership Programme (OCCP) Scholarship (fully funded), aimed at students from Ghana who wish to develop a career in Marine science. Each successful recipient will be entitled to tuition fees, a living allowance and a research support grant. Apply by October 17. Calling all emerging conservation photographers and storytellers! Applications are open for the Ocean Storytelling Photography Grant 2023($2,000 prize). Four successful grantees will receive a fully-funded assignment to choose a conservation photo story on location (including day rate and travel), under direct mentorship from the Ocean Storytelling Grant team. Apply by October 13. Applications are open for the Aurora Tech Award 2024. The Award is an annual global prize for women founders of tech startups. Winners of the first prize get $30,000, the second prize gets $20,000 and the third prize gets $10,000. Apply by December 1. Jobs NGX Group – Team lead- Technology Listings – Lagos, Nigeria (On-site) RAD Resources – Project Manager – Cape Town, South Africa (Unspecified) HyperionDev – Global Head of Marketing – Cape Town, South Africa (On-site) Electrum – Project Manager – Cape Town, South Africa (On-site) Jumia – Senior Engineering Manager – Nairobi, Kenya (On-site) Sun King– Senior Graphics Designer – Lagos, Nigeria (Unspecified) Media Trust Group – Digital Marketer – Abuja, Nigeria (Unspecified) Gomoney–
Read More- October 11 2023
Defaulting on your loans has more far-reaching consequences than you think
Defaulting on loans for most people means being on the receiving end of a barrage of calls and messages from creditors, but that’s not all. In the last couple of years, there has been a steep increase in the number of loan platforms in Nigeria. These apps are geared towards filling the credit gap left by traditional banks in the country, and unlike traditional banks, they do not require collateral or tedious paperwork to approve a personal or payday loan application, which has made them popular. Despite how popular lending apps are now, a good number of them are still unprofitable as users have a hard time repaying loans due to low purchasing power driven by soaring inflation and stagnant salaries. In 2022, Kuda Bank lost about ₦2.6 million ($2.6 million) to non-performing loans. Beyond the inability to repay loans, lending platforms also report an unwillingness to repay these loans on the part of their borrowing clients. For a lot of Nigerians, the consequence of defaulting on loans is harassment by these platforms, something they believe they can bypass. There are a lot of steps that go into the lending process in Nigeria, and the first is determining how much to lend the user via credit profiling. The financial organisation assesses the customer’s credit history and commitment patterns to loans. According to Damilare, who has about six years of experience working in the fintech space, checking for commitment patterns is important. “It’s not enough to pay back all the loans you took. We have to ensure that you paid them back on time,” he shared. Some fintechs also do credit scoring, although Damilare insists that the credit scoring isn’t thorough enough as some fintechs are in a rush to acquire a high number of users and disburse more loans, causing them to overlook red flags in some individuals’ financial history. The first consequence of not repaying a loan is usually countless messages and calls from the institution’s loan recovery team. For some individuals, this isn’t much of a consequence as they purposefully ignore such messages and calls. After some time, these calls and messages stop as the loans get written off. Different financial institutions have different timelines for writing off loans, according to Damilare. “There is a category of loans that are irrecoverable and these organisations cannot keep wasting resources trying to reach out to customers. In most cases, the loans are covered by insurance, so they can effectively wipe off the loans of the customers and close the accounts without incurring a lot of loss,” he shared. Although the defaulter is no longer contacted when their loans get written off, their details are still associated with that debt which eventually affects their credit history. Financial organisations are mandated by the CBN to provide all details of their lending to at least two credit bureaus in the country on a monthly basis. This means that as long as you do not repay your loan, your profile will repeatedly be sent to the bureaus monthly. Nigeria has only three credit bureaus: CreditRegistry Plc, FirstCentral Credit Burea, and CRC Credit Bureau. Their focus is to help lenders assess the creditworthiness of borrowers by providing accurate and up-to-date information about their credit history, which includes their payment history, outstanding debts, and credit limits. For a fee, organisations and even individuals can get credit reports of almost any individual in the country. According to Suleiman*, a staff of the Credit Reference Company (CRC), also known as CRC Credit Bureau, outside the financial space, a large number of organisations also use data from the bureau when making hiring decisions or awarding contracts. Most countries also do a background check on credit history before approving visa applications. “There are a lot of cases where people have gotten blacklisted in certain industries or their visa applications got denied due to poor credit histories. They typically come to us to fix it, but we are not in a position to do that. The credit bureaus only collect and share information on credit histories. We’re not the ones who blacklist people,” Suleiman shared with TechCabal. Efua Francis, who works at a visa agency in Abuja, confirms that embassies take credit history seriously, especially in the case of long-term stays or relocation. “If you’re travelling to a place like Dubai for a two-week trip, your credit history doesn’t really matter as long as you can show that you have the funds now. On the other hand, countries like Canada, Germany, the United States, etc take credit history seriously. Your visa won’t be granted if they get the slightest impression that you’re bad with loans,” she shared with TechCabal over a phone call. Despite all of these, Suleiman argues that refusing to take loans is not necessarily the ideal solution; taking the loans and repaying them is, as loans can be healthy and help you build your credit history which can be extremely useful in the case of emergencies. “The first time you take a loan, you only get offered a low amount of money but as you repay, you get offered higher. Everyone needs the option of accessing money from their banks or other financial platforms, and so I advise people to take small loans from reputable institutions and repay in time so they can build a healthy credit history and credit score,” he shared. He also advises individuals to do monthly credit checks to ensure that their credit history is spotless. *Names have been changed to protect the identity of anonymous sources.
Read More- October 11 2023
Inside I’m IN Accelerator’s mission to foster inclusivity in SA tech
Palesa Tabai, programme lead at I’M IN Accelerator, expounds on the accelerator’s mission to drive inclusion in South Africa’s tech startup ecosystem. According to reporting by Harvard Business Review, black founders receive roughly 1% of VC funding. The publication further states that one of the reasons for this is that venture capital investors, who are largely white, aren’t good at recognising and developing black entrepreneurs. This is a problem that I’M IN Accelerator is trying to address. Founded in 2015 and based in South Africa, I’M IN Accelerator focuses on launching black-founded, high-growth start-ups into the African technology sector by providing opportunities to technically apt founders with limited access to resources. The accelerator, through its programmes, partners with entrepreneurs to build technology-enabled solutions, facilitating access to various early-stage funding vehicles in conjunction with business development support and one-on-one mentorship from industry specialists. For this episode of Ask An Investor, TechCabal caught up with Palesa Tabai, programme lead at the accelerator, to get more information on its acceleration strategy, challenges and opportunities in South Africa’s early-stage startup ecosystem and much more! Please share more about the work that you do at I’M IN Accelerator. Palesa Tabai: I’M IN Accelerator was established in 2015. One of the co-founders realised that most startups in South Africa were not investment-ready. What we do is that we partner with black tech startups in South Africa with limited resources to help them become investment-ready when they go into the market for fundraising. We engage our in-house fund managers and investors to identify sectors where there are pertinent problems which can be solved via technology. We then identify startups in those sectors and bring them for acceleration and pre-seed funding where we write cheques up to R2 million (~$106,000). We also host various events as part of our pipeline development. During these seminars, we identify potential portfolio companies. We also do calls for applications each year. Why is the sole focus on just black startup founders? PT: What we’ve seen from the research we have conducted is that less than 2% of venture capital goes towards black-owned, and women-owned tech startups because investors deem them not investment-ready. So no one wants to take a risk with these startups. So that’s why that demographic is our main focus. How exactly does the accelerator take a startup to a point of investment readiness? PT: We have outlined criteria for startups to be part of our programme. Tantamount to that criteria is that we focus solely on accelerating black South African startups which have some significant traction. By traction, I mean that we need to see that they actually have customers who bring in some revenue. We don’t take anyone who does not have a tried and tested product because we need to have an idea of whether the problem you are trying to solve does exist and is worth solving from a business sense. The acceleration programme itself is 10 months. Initially, after the vetting process, we engage in an intensive due diligence process where we partner with technology experts, market experts, and business experts and take a deep dive into each business to ensure whether this business actually has the possibility to scale. During the acceleration, we have a template called the “Growth Strategy Template”. This actually highlights everything about the businesses; the weaknesses, the strengths, and the plan of what they need to do to actually convince investors to put money into their business. We also have seasoned and matured startups which we pair with mentors or give them the interventions that align with where they are in their lifecycle. For instance, we actually just worked with a startup which graduated and went on to raise R7 million. So the kind of acceleration services that you’d give that particular startup would be completely different from the ones that you’re given to those who are still very new. You stated that you provide up to R2 million (~$106,000) in funding. How much equity do you take for this investment? PT: What we do is use convertible notes with our portfolio startups. So how a convertible note works is that we’re giving you money today, seen as a loan, then after five years, we can convert that loan into equity. So we don’t take equity right away. How much traction have you garnered in your eight years of operations? PT: Since we have been in the market, we have accelerated over a hundred tech startups. So accelerated doesn’t necessarily mean that you are going to get funding. It just means that we have given you the resources to help build your business to be market-ready. So out of those hundred, about 50 of those startups were able to get the pre-seed investment from IDF Capital. The minimum check we’ve given over the years is a minimum of R1 million (~$53,000) and a maximum of R2 million (~$106,000). Out of those 50 startups, 30% were able to raise additional follow-on funding to a combined total of R67 million (~$3.5 million). From your operations, what challenges and opportunities have you identified in the South African tech ecosystem? PT: The challenge we have seen is that we have a lot of tech startups in the ecosystem, but there aren’t as many tech accelerators that are able to help them. Also, there aren’t as many fund managers who are willing to actually deploy capital in these startups. In terms of opportunities, we are in discussions with different corporates to give us as much money as they can so that we can deploy it into these tech startups. We have spoken to the likes of Telkom, PwC, FutureMakers, IDC and many more who have been receptive to our mission. We have also closed a deal with JPMorgan which wants us to go to universities without that much entrepreneurial activity. We are to identify with women entrepreneurs to spot viable ideas and help them from the ideation stage to proof of concept and then
Read More- October 11 2023
Meta offers $500,000 to projects that use its open-source AI model
The Llama Impact Grants program will provide $500,000 in grants to projects using Llama 2, its open-source large language model to address grand challenges in education, the environment and social innovation. “Recent breakthroughs in artificial intelligence demonstrate the potential for AI to help people accomplish incredible things and provide individuals with new ways to express themselves,” a Meta statement read. “We don’t believe that we should be the only ones using AI,” Adaora Ikenze, Meta’s Public Policy Director for Anglophone West Africa said on stage at TechCabal’s Moonshot event. Meta’s Llama 2 grants are open to global organizations focused on providing artificial intelligence-driven solutions for underrepresented communities in education, environment and open innovation which includes AI for research and public interest use cases. Grant applications will be judged for technical feasibility, data privacy responsibility, how the proposed solution would use Llama 2, and impact. Meta and Microsoft released Llama 2 as an open-source program for research and commercial use in July. Meta’s latest grant program is the latest in salvo in its bid to develop a generative AI platform that can rival OpenAI’s GPT series of AI models. According to reporting from the Wall Street Journal, the group behind Llama was only formed this year by Meta Chief Executive Mark Zuckerberg to accelerate the development of generative AI tools.
Read More- October 11 2023
Exclusive: Inside Bosun Tijani’s plan to train 3 million tech talents in four years
Speaking at Moonshoot by TechCabal, Nigeria’s minister of communications Bosun Tijani broke down his blueprint to train 3 million technical talents in the next four years. Nigeria’s minister of communications, innovation, and digital economy, Bosun Tijani has shared how he intends to achieve the ministry’s goal of training 3 million technical talents over the next four years. Speaking during a fireside chat at Moonshot by TechCabal on Wednesday, Tijani said the ministry has created a unique model to drive the implementation of the plan as contained in its 31-page policy document. “We are using a 1-10-100-model. We are starting with 1% of our 3 million target and that will be for the first three months. And that 1% is going to be 30,000 people. So starting this Friday, you will see applications being released for both trainers and those who want to be fellows,” Tijani said. The minister also mentioned that the 30,000 people would be broken down to capture each state in Nigeria based on a calculation of its population and economic activity. According to the minister, the thinking is that this approach makes it easier to reach the 3 million target and bridge the talent gap in the Nigerian tech ecosystem. “From the 1% which is the prototype, we move to the 10% which is the pilot stage. Once we can get that right, it is easier to scale to a larger number. If Nigeria can train today 300,000 technical talents, we can become the most competitive country on the continent when it comes to training technical talent,” Tijani added. The minister noted that the same model will be applied to achieve the ministry’s goal to position Nigeria in the top 25% percentile in research globally across six pivotal Fourth Industrial Revolution (4IR) technological domains, including artificial Intelligence (AI), Unmanned Aerial Vehicles (UAVs), Internet of Things (IoT), robotics, blockchain, and additive manufacturing. The ministry is also working on a national AI strategy for Nigeria. “We may not be able to compete our basic knowledge level, but with artificial intelligence. So the first gap is training AI models. It requires a lot of people, so you are going to be seeing lots of jobs. We also recognize that one of the biggest challenges in artificial intelligence is inclusion. AI is very Western-centric. We are going to work to make the data about Nigeria connected with our realities,” Tijani said.
Read More- October 11 2023
Payhippo appoints Dami Olawoye as new CEO
Payhippo, a Nigerian fintech that provides capital for SMEs, has appointed Dami Olawoye, its former CFO, as its new CEO. Payhippo, a fintech that uses artificial intelligence to lend credit to small businesses in Nigeria, has appointed Dami Olawoye, its former chief financial officer, as its new chief executive officer. Zach Bijesse, the former CEO, will transition to a role on the company’s board of directors. Olawoye shared that during his tenure, the company will focus on small businesses in the renewable energy sector and help them “scale up and create jobs” with the company’s new products. “I am deeply honoured to become CEO of Payhippo,” said Olawoye. “Payhippo is a leading player in Nigeria’s fintech sector, and I am excited to lead the company’s growth and continued support for small businesses across the country.” Payhippo will also expand its product offerings to include asset finance and inventory finance. In a statement shared with TechCabal, the company said it had identified a significant gap in the lower end of the solar equipment distribution chain and would use its experience in SME lending to fill this gap. Payhippo acquires microfinance bank to expand its service offerings In Nigeria, small businesses form the backbone of the economy. They contribute 48% to the national GDP and account for 96% of businesses and 84% of employment. Under Bijesse’s leadership, the company disbursed over 36,000 loans to small businesses and created an AI-driven credit engine. During his time as CFO, Olawoye launched a partnership platform and drove growth in the company’s profitability. The outgoing CEO, Zach Bijesse, said, “I’ve always believed that Payhippo has the potential to be a force for good in Nigeria, helping small businesses grow and create jobs. I’m confident that Dami will continue to lead Payhippo forward on this mission, and I’m excited to see what the future holds for the company. As I transition from CEO to board member, I’m especially grateful to Chioma, Uche, and Dami for their contributions to Payhippo’s success. They are the ones who helped build this company from scratch, and I’m excited to continue watching it grow up.” African founders lead Payhippo’s $3m seed investment
Read More- October 11 2023
Kenya halts Bolt’s operating licence renewal on “illegal” booking fees
Per the law, e-taxi apps in Kenya, including Bolt and Uber, should receive an 18% commission from their driver partners. However, both companies introduced “illegal” booking charges. Bolt Kenya has clarified that it is working with the National Transport and Safety Authority (NTSA) to renew its local licence after it emerged that the NTSA had no plans to proceed with the renewal process. The NTSA pointed out that Bolt was charging higher commissions than what was set by the Transport Ministry and had introduced an illegal booking fee. “Bolt currently has a licence in the market and continues to work with the regulator in the stipulated licence renewal process going forward,” Bolt said in a statement seen by TechCabal. The issue arose this week after NTSA wrote to Bolt about its licence issuance halt until Bolt addressed some issues raised over the years. The primary concern is how it charges its commission. The e-taxi app adhered to a directive by the Transport Ministry to lower its commission to a standard 18% but added a 5% booking fee, which the NTSA says is unauthorised. “This Authority has [received] several formal complaints from drivers and their representatives regarding alleged non-compliance and violations of the provisions of Transportation Network Companies (TNC). The most pressing concerns are in relation to commission charges and the illegality of booking fee which has caused significant concern amongst the driver community,” NTSA said in a letter to Bolt Kenya. According to Bolt, a booking fee “is an additional fee added to every trip a passenger requests”. Bolt defends the extra charge as a fee for “covering support and enhanced technological features that ensures an even more efficient service on our platform” without giving any additional context. The charge is added to the total price for cash trips, and at the end of a working week, Bolt subtracts 5% from a driver’s weekly earnings. The same applies to card trips. Many drivers have been against the extra charge, which, to some extent, has been implemented to circumvent the reduced commission remittance to 18% from 25%. NTSA warns that it will not renew Bolt’s licence if these issues are not addressed. “In light of these, we urgently request you to provide us with a concrete plan to action outlining steps your company intends to take to rectify this situation, breakdown of commission rates currently in effect, highlighting specific instances where rates exceeded the regulated 18% and a thorough explanation of the rationale behind the commission structure, and cease the illegal booking fee.” Uber has not been spared Uber also charges booking fees, which were introduced after it adjusted its commission to 18%. A source who did not want to be named confirmed that Uber Kenya had also received a similar complaint after drivers aired their concerns. Per Uber, “A maximum possible booking fee of 11% is charged which is separate from the fare calculation above. A portion of the booking fee covers taxes, such as VAT. Uber is required by law to charge drivers VAT on the service fee. Therefore, in order to avoid reducing driver earnings, this booking fee is used to cover the VAT and is remitted to the KRA.” Besides, Uber drivers have experienced issues, such as delayed payment for card-based trips, which take up to a week to process. The competition settles the same bill in a shorter time. Little Cab, another ride-hailing service, does not charge a booking fee, and its commission is lower at 15%. However, Little’s base fares are higher than its rivals, yet drivers prefer Little’s trips because of lower commissions, higher returns, and faster payment processing. With NTSA’s stance, booking fees will likely be dropped, or both parties (drivers and e-taxi apps) will reach some form of agreement.
Read More- October 11 2023
TechCabal Insights is relaunching: Welcome to the new era
Written by Stephen Agwaibor For over half a decade, TechCabal Insights has been a cornerstone of innovation, intelligence, and data-driven insights. What began as a concept note—highlighting specific needs to bridge information gaps—has blossomed into an esteemed brand firmly rooted in Africa’s digital landscape. From our office in Lagos, Nigeria, and led by a team of young and vibrant analysts, TechCabal Insights, often called TC Insights, was incubated by Africa’s most authoritative tech publication, TechCabal. Together, they have amassed over 13 years of experience covering African tech. Our mission is simple: to support investors, entrepreneurs, tech giants, regulators, and visionaries across the globe with actionable insights into Africa’s dynamic startup and tech ecosystem. TechCabal Insights has an unrivalled understanding of the digital economy. Our repertoire includes data collection, strategic report development, consultancy, in-depth research, immersive training workshops, captivating visualisations, and customised industry reports. Our research services cover market, sector, quantitative, qualitative, and product research. We provide strategic advisory and consultancy services for investors looking to take the next big step. We also help our clients achieve their marketing and PR goals. And that’s not all. TechCabal Insights curates exclusive events that transcend industry boundaries, positioning businesses and organisations as thought leaders. Our standout event flagships include the TC Live webinar series, The Future of Commerce, and the upcoming Moonshot by TechCabal. Here’s why you should make us your trusted source for actionable insights. One, we are powered by a team of experts who bring a high level of detail into their work and are dedicated to turning data into your competitive edge. Our newsletter, In A Giffy, delivers weekly data-backed insights on African technology for business owners and investors, serving tens of thousands of subscribers. Our funding tracker, DealFlow, collects funding data on African tech deals in real-time. Our media arm, TechCabal, has footprints entrenched across the continent that make us the go-to resource for all things related to African tech, with over two million readers in Q3 of 2023. Simply put, our reach is unmatched. Two, our reports have been recognised in leading news publications, like BusinessDay and The Guardian, and set industry benchmarks. The ”State of Tech in Africa” report is a quarterly report that provides a bird’s eye view of technology trends in Africa. Our “State of Healthtech in Nigeria” report profiled 75 active and 15 inactive health tech startups across 12 subsectors. It examined the challenges and opportunities these startups face while prescribing impactful recommendations. The Ecosystem Report on Nigeria we conducted on behalf of the Japan International Cooperation Agency (JICA) surveyed the Nigerian startup scene across all geopolitical zones, analysing the factors that catalyse growth and assessing the strengths, weaknesses, and opportunities for startups to tap into. Our efforts haven’t gone unnoticed, as we recently clinched an award as the Best Startup Ecosystem Intelligence Platform. Three, our curated events, from fintech to healthtech, edtech, and renewable energy, are attended in the thousands by industry leads. We’ve become the trusted partner for Fortune 500 companies, leading development organisations, and impactful NGOs. We boast a clientele of industry giants such as Moniepoint, FlutterWave, and Andela, to name a few. Four, our journey is just beginning. We are relaunching TechCabal Insights on a new website, and this transformation will enhance your experience with us. As clients, you will get a robust platform with a rich archive of our industry reports that cater to your information needs. This strategic move enhances our visual appeal and amplifies our presence in underserved markets. Additionally, we’ve bolstered our team with seasoned industry experts, aligning with our unwavering dedication to rigorous research. TechCabal Insights now has in its ranks Amam Okafor, a senior consultant with broad experience across all digital economy sectors, and Abubakar Idris, a leading expert on African tech and business. We will continue to build and expand our datasets, providing an invaluable resource for clients looking to get first-rate knowledge of the workings of the African tech ecosystem. As we uncover and analyse more data, we aim to provide even deeper insights, ensuring that every moment you spend with us is a valuable investment. Welcome to a new era. Join the league of industry leaders who trust TechCabal Insights today.
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