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  • June 21 2023

How to download WhatsApp Beta in 2023

WhatsApp Beta offers users the opportunity to test out new Whatsapp features and enhancements before they are released to the general public. If you’re eager to get your hands on the latest developments and contribute to improving the WhatsApp application, this article will guide you through the process of obtaining WhatsApp Beta. 1. Join the Beta Program To become a WhatsApp tester, you need to join the WhatsApp Beta program. Here’s how you can do it: a. Open Google.com on your Chrome device. b. Search for “WhatsApp Beta” in the search bar and open the first “Play sStore” option you get.  c. Scroll down until you find the “Become a Beta Tester” section. d. Tap on the “I’m In” button to enrol yourself in the beta testing program. e. Wait for a few minutes for the Play Store to update, and you will receive the beta version. 2. Downloading Beta After enrolling in the beta program, follow these steps to download Beta: a. Open the Google Play Store. b. Search for “WhatsApp” and open the WhatsApp Messenger app page. c. If an update is available, you will see an “Update” button. Tap on it to download and install the beta version. d. If no update is available, you may have to wait for a short period until it becomes available. 3. Updating WhatsApp Beta  Once you have successfully installed Beta, you can easily update it to the latest versions using the Google Play Store: a. Open the Google Play Store. b. Search for “WhatsApp” and open the WhatsApp Messenger app page. c. If an update is available, you will see an “Update” button. Tap on it to download and install the latest beta version of the instant messaging app. d. If no update is available, it means there are no new Beta versions released at that moment. You can check periodically for updates and install them once they become available. Final thoughts WhatsApp Beta Joining the WhatsApp Beta program allows you to access upcoming features and contribute to the improvement of WhatsApp. For example, the latest WhatsApp chat edit feature was long implemented on the Beta version before the general WhatsApp got it. So, by following the steps mentioned above, you can easily become a beta tester and stay ahead with the latest advancements in one of the world’s most popular messaging apps. Enjoy exploring the cutting-edge features and providing valuable feedback to the WhatsApp team.

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  • June 21 2023

E-commerce 2.0 and the African landscape

This guest article was contributed to TechCabal by Osinachi Ukomadu. Lydia is a Ghanaian entrepreneur with an unwavering determination to create an African e-commerce empire. Despite encountering challenges like the unstable economy and limited infrastructure, she persevered. To build a successful e-commerce business, she knew she had to overcome hurdles such as securing reliable payment gateways, dealing with erratic internet connectivity, and consumer scepticism towards online shopping. So she spent a lot of time researching different solutions, trying them out to find the best fit for her business. Lydia collaborated with local banks and developers to create custom payment solutions for her website. She invested in modern technology to provide fast and quality service. Additionally, she established an efficient delivery network that could handle deliveries throughout the country. Despite her relentless efforts, her business struggled for years. Convincing people to buy online in a market where online shopping was not popular took a lot of work. But she kept pushing through, tinkering with her website, running promotions, and testing different marketing strategies to encourage people to try online shopping. Gradually, her perseverance started to pay off. Customers started appreciating the hassle-free and reliable service provided by Lydia’s website. People began to trust the entrepreneur and her business. Eventually, she expanded into new markets, attracting customers from all over Africa. It is undisputed that the African e-commerce landscape is progressing with the current surge of innovations and technologies. Currently, it is riding on the wave of e-commerce 2.0 and shows the tendency to adopt e-commerce 3.0 soon. However, in case you are wondering what the stages are about, here is an explanation for you: ●   E-commerce 1.0: The e-commerce landscape is taking off with simply the basic functions of buying and selling online. ●   E-commerce 2.0: Ushers in a more holistic experience, such as improved customer experiences and customization. Another aspect of e-commerce 2.0 is the B2B e-commerce system, where brands offer more innovative solutions and deal with a single business that would further distribute to others rather than dealing with multiple businesses. For instance, Market Force and Alerzo practise a form of B2B e-commerce. ●   E-commerce 3.0: This era will focus more on integrating all the different aspects of e-commerce that a typical business owner would grapple with. It would provide more flexibility for the players and the customers. It would also combine both online, offline, and mobile experiences. With e-commerce 2.0, it is easy for regular mom-and-pop shops to access whatever product they want to sell in their communities, which drives a lot of offline African commerce. As earlier mentioned, e-commerce 2.0, which is more of the B2B e-commerce, is currently obtainable in Africa with the likes of Alerzo and Market Force. They are gaining ground because they tapped into the latent demand already in the market with the mom-and-pop shops. Additionally, large and fast-moving goods manufacturers like Cadbury, Nestle, and Coke have figured out how to disintermediate distribution mechanisms and acquire many mom-and-pop shops to help them distribute. Instead of going directly to the manufacturers to get products, e-commerce businesses operating within e-commerce 2.0 can act as distributors using technology to disintermediate that entire process and make it seamless. Furthermore, there’s e-commerce 3.0, where we’re gradually moving online. Some mom-and-pop shops will move online, with different players facilitating this transition through digitisation. These players will provide platforms for e-commerce businesses to sell peer-to-peer, sell on marketplaces, and even social platforms. For instance, Bumpa, Anka and other similar players are currently doing this. Some existing e-commerce businesses will adopt this new model even as we move towards this era. In addition, while we gradually move to e-commerce 3.0, B2B commerce will still be there for the hinterlands. But, likewise, there will be some businesses that will never go online, and that’s okay. It is usual for the kind of commerce system we have in Africa, and it serves the people as long as they get what they want. At the end of the day, it’s about goods moving from the manufacturing plants to the hands of the customers through whichever method is efficient and works for the customers at the right price points, at the right location, and at the right time. The rate of digital adoption I foresee a group of mom-and-pop shops getting digitised through players helping them with accounting and basic bookkeeping. The big challenge with many of these shops is that they give credit to people within the community, and it becomes challenging over a long period to keep track of that credit. I remember such happening when growing up. My grandma used to have a little shop in the village, and she would do exactly that. She would provide people with credit, but there would be different stories when it was time to pay back the money. We all have those experiences. A lot of that exists today, where nobody is keeping their books, or even if they’re keeping books, they’re incomplete or inaccurate. And so, some players are coming in to help digitise these books, making it easier for mom-and-pop shops to give credit to those within the community and collect that money when they ought to. This group of mom-and-pop shops may not necessarily sell online, but they are getting digitised. So, now their transactions are coming online, they can access credit, and they can perform several bank transactions that they couldn’t do in the past. Likewise, some of them would go all the way to selling online. That is how I see the process panning out, and it won’t be a complete transition, either. Some will be hybrid, while others will be entirely digitised. However, there will be enough players to support the two different spaces completely. As we look forward to Africa adopting e-commerce 3.0, we must remember that there are still many ways we can significantly harness e-commerce 2.0.

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  • June 21 2023

Building from ground up in Kampala: An interview with Jonathan Ntege Lubwama

This interview was conducted and contributed to TechCabal by Luke Sheehan, chief editor and copywriter at CrossFund, an investor collective focused on emerging markets. Jonathan Ntege Lubwama is a young Ugandan with a challenging mission to build Ugandan startups to maturity. During a nine-month gap before starting university, and just a few years before the COVID crisis, he started reading about tech startups. Around the time he commenced his own studies, he founded a food delivery company for students. As with many first tries, it crashed after initial success, but he was not deterred. He moved on to his next idea: online real estate. That play received a grant but was impacted by the COVID lockdowns. He moved on from that, too, joining Kampala’s Digest Africa as a writer and editor. The journalism skills he developed in media would teach him how to carry out due diligence with founding teams. Lubwama’s focus now is building Benue Capital, which launched on March 31 this year. Benue is the first native venture capital (VC) firm in Uganda.  What’s exciting in Uganda as you launch Benue Capital?  Everyone understands tech in Africa as Kenya, Nigeria, South Africa, Egypt, with a second tier perhaps containing Ghana, Tunisia, and Senegal—Uganda might be in the third tier. Many people are building, and that is what is exciting here. The difficulty is that the quality of what they are building may not always be the best. That keeps the typical VC money out.  What do you do at Benue that’s different?  With Benue, we are not building like a typical VC. We invest like a venture studio; we do venture building with startups, and that’s a process that can take two to three years. We write smaller cheques to the companies, some of them pre-revenue, streamlining and helping them along the way, checking the metrics as we go, and checking the market. We help them make key hires, help with the legal side and the finances. We operate almost like a co-founder. After this process, the founders are in a better condition to go in front of the bigger VCs operating in the region to receive follow-on funding.  What do startups most need mentorship with? Marketing, financing, coding?  Am I allowed to say, “everything”? Some companies have great ideas but need help with everything. Others have a great product but can’t find users. Some have become well-known in the market but their product could be better.  It sounds like, in some cases, you are truly going on the full journey with them. There have been some startups where the idea was there, but once we realised how big the problem set they were solving was, it was like starting from scratch. In those cases, we do take quite a lot of equity. Some of them are further along the journey already.  Ugandan companies like Tugende and Asaak seem to focus on building financial opportunities and connectivity for entrepreneurs and have had success in fundraising in recent years. We already hear a great deal about the untapped potential of African SMEs.  Food delivery is a trend that you yourself have tried. Can you highlight another trend?  Solving the problem of credit is certainly a big one. A related one I would mention is the motorcycle taxi industry, the boda-boda taxis. I heard that, before, it makes up maybe 3–6% of Kampala’s GDP, which is a huge amount. A lot of people cannot afford to set up a company on their own in this area, but Tugende and Asaak help with that. Another name of significance is YC-backed fintech Numida (YC W22), which raised $12.3 million last year and perhaps $15 million in its lifetime. It offers loans to SMEs—obviously these companies are growing because credit is a problem. Solar energy is also receiving VC backing.  Something to note is that a lot of companies receiving backing are led by expatriates, a situation one also sees even in Kenya; this highlights to me how absent local capital is.  One sees companies raising tens of millions of dollars. They are not getting it from Uganda.  They fly to New York, to Europe to raise it, even Japan. Those with the social capital or network to make it work are the ones getting ahead.  Is there a specific problem you’d like to see solved?  Proptech is interesting and underfunded. In the background, Uganda has a very big housing deficit. People often are forced to remain living with their parents [for longer than desirable]. If proptech can help move this along, then it’s a huge opportunity. I started one before (Twekobe) which linked property seekers to developers/agents/brokers. With no official qualification for real estate agents in Uganda, we built one internally, and a system to speed up house-hunting with an app.  Since after we tried to solve these problems, we have not seen people take them on; people are building fintech and e-commerce companies, not proptech.  It seems to be a problem in many parts of Africa, this difficulty in finding a home?  It is the same in Nigeria, in Kenya. It’s everywhere. I’m surprised more people aren’t giving it attention.  What will be the biggest challenge as you move forward with Benue Capital?  I think simply showing people what venture capital is. Most people have a “grant-funding mentality” that comes from our existing system. The “tough love” mentality from the VC side, the “move fast” mentality is a new one for them. For some founders, I get this across by saying, “When you raise with us, you are competing with Kenyan startups, Nigerian startups.” As the investor I need to make the best returns, and this is not a grant. As we face an economic downturn, it’s even more important. Some founders have never mastered a term sheet, have barely a revenue of $2K but want to raise $500K.  As you look around East Africa, what qualities are you looking for in founders?  We want to know if they understand the problem

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  • June 21 2023

Failure to launch: South Africa’s challenge in transforming technical talent into investable founders

South Africa produces the most software developers annually among the “big 4” tech hubs on the continent. Despite the technical talent, South Africa is dwarfed by countries like Nigeria and Kenya in producing scalable and investable startups. This article explores the disconnect in funnelling technical talent into entrepreneurship talent and how to address it. According to research [pdf] conducted by Google and the International Financing Corporation (IFC), South Africa produced 118,541 software developers, per 2020 figures. It was followed by Egypt, Nigeria, and Kenya with 86,599, 83,609, and 58,175 developers respectively. South Africa produces the most software developers on the continent. (Image source: TechCabal Insights) However, despite producing the most number of software developers, South Africa lags behind in churning out investable and scalable startups. According to data by Statista, Nigeria has the most number of startups on the continent, with 3,360 entities, followed by Kenya with 1,000 and South Africa with 660. When it comes to attracting venture capital [pdf], South Africa also lags behind, attracting $550 million in funding in 2022 through 78 startups. This figure is dwarfed by Nigeria’s $976 million from 180 funded startups, Egypt’s $812 million from 131 startups and Kenya’s $574 million from 90 startups. When it comes to producing fundable and scalable startups, South Africa lags behind countries like Nigeria, Egypt and Kenya (Image source: Disrupt Africa) So, why is South Africa’s tech talent and alumni not going on to found fundable and scalable startups? In theory, it would make sense for the number of tech talent to directly correlate with the number of investable startups in a market, a trend which holds in other markets like the US and Europe. Raphael Segal, a startup founder and industry veteran with over 30 years of experience in the industry, believes that South Africa’s talent pipeline problems stem from fundamental issues. This includes a lack of access to seed funding, which sees promising startups dying off before they achieve any sort of traction. “We have some fundamental challenges. This includes lack of seed capital to bet on these developers coming out of varsity to take their ideas to market. Even for those who are lucky enough to get funding, you see that even though they have the technical talent to build products, they lack the entrepreneurship skills to make a business case for those innovations. What then happens is that these startups run out of runway before really establishing their presence,” he told TechCabal. According to the Google and IFC report, the quality of technical talent coming out of South African universities is immense. For example, before going under in March, the Naspers Foundry’s R1.4 billion fund, the biggest in South Africa at that time, backed startups whose founders went to majority South African universities including UNISA, Stellenbosch, University of Pretoria, and largely, University of Cape Town (UCT) to the total tune of over R700 million. Beneficiaries of the now defunct Naspers Foundry were alumni of SA universities including Stellenbosch University, University of Pretoria and University of Cape Town. (Image source: preamble.africa) Another startup, which can trace back its origins to UCT, is Lipa Payments, a fintech startup whose product offering enables contactless payments via smartphones. Last year, the company raised a $600,000 seed round. According to co-founder Thando Hlongwane, who started the company whilst still pursuing his studies, what the university got right was its ability to support aspiring entrepreneurs by providing access to startup ideation initiatives, incubation facilities, and connecting students with the broader Cape Town startup ecosystem. “UCT definitely had an enabling environment [for building tech products]. The information systems department had an innovation lab which I was a part of. We had access to 3D printers, virtual reality machines, and a whole lot of other tech which allowed us to not only ideate but also create,” Hlongwane told TechCabal. “The alumni ecosystem of the school was also quite supportive and through it, I met Jason Basel, founder of Akro, who today remains a mentor of mine and helped one of my other startups, Zaio, raise its first round of funding.”  Hlongwane further added that apart from the amenities offered by the university’s innovation lab, there were also ideation initiatives such as UCT Flux which allowed students to build new startups using a design thinking methodology. “The likes of Akro, who we connected with via the university, gave us free access to their co-working spaces which proved to be a huge help in our early days,” added Hlongwane.  How to improve the “varsity project to successful startup” conversion rate in SA Like Hlongwane, Ndabenhle Ntshangase also started his startup, AirStudent Travel—a group booking platform where students can make travel bookings together and access group rates in the process—whilst still pursuing his degree in Economics at UCT.  “I’m from Kwazulu Natal, in a small town called Fred, but I studied at UCT. At the end of each term, I had to travel between home and university and the trips got quite pricey. But I found out that there are also thousands of other students that did the same thing at the end of each term, so I came up with the idea for Airstudent Travel to address that pain point,” Ntshangase told TechCabal. On what could be done by South African universities and other tertiary institutions to foster the creation of sustainable and scalable startups by students, Ntshangase believes that beyond just amenities like co-working spaces and labs, there should be much emphasis on business development beyond just theory learning in classes. “It would be great for institutions to show support for the products created by these innovators. This would help with early momentum and traction which helps a lot when trying to raise funding. If the institution believes your product is good and they put you on the school newspapers, etc, they should translate that support into actual business transactions,” he added. Hlongwane further reiterates the need for schools to foster entrepreneurial lessons beyond just the classroom. “What my course gave

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  • June 21 2023

ICT regulator in Kenya fails to enforce guidelines for phone brands

Brands such as Samsung are now selling phones in Kenya without chargers, which is against the regulator’s guidelines. In 2018, Kenya’s ICT regulator, the Communications Authority (CA), published guidelines on features and technical specifications for mobile cellular devices imported into and distributed in the country. The guidelines outlined the basic requirements and technical standards that mobile cellular devices imported and distributed in Kenya must meet. The regulations covered a wide range of mobile cellular devices, including handheld devices like smartphones and feature phones, portable devices, vehicle-mounted devices, RF interface cards, and modems that connect to public mobile cellular networks using various technologies such as GSM. It’s important to note that the guidelines were not limited to the mentioned devices but encompassed a wider scope. Phone manufacturers are breaking the rules, and the regulator has done nothing much. The guidelines cannot be found on the regulator’s portal, meaning they must have been removed. Nonetheless, enforcement would have made more sense now when people in Kenya and other markets purchase devices without key accessories described in the document. For instance, the guidelines state, “A mobile cellular device shall be equipped with a wired or wireless earpiece facility.” These are earphones that customers use to listen to music or answer phone calls. Most devices officially sold in Kenya no longer ship with wired or wireless headsets. Another controversial decision that phone makers have made is selling phones without a charging brick. According to local regulations, this is not supposed to be the case. “The AC Adaptor for a mobile cellular device shall be fitted with a suitable and appropriate power supply cord and mains plug that meets the standards established by the regulatory body in charge of electricity in Kenya,” reads part of the regulations. The trend was started by Apple in 2020 when it launched the iPhone 12 series, which was sold without a charger. Other companies have followed suit, including Samsung, which started selling its phones in Kenya, such as the S23 lineup and select A-series smartphones without a charger in the box. The companies have mentioned environmental concerns for dropping chargers and earphones from phone packages. They argue that they are trying to reduce their environmental impact by reducing the amount of packaging and waste generated when they ship their devices. This helps to reduce the amount of e-waste that is produced. However, the major reason is cost savings. Smartphone brands save billions of dollars by not including chargers and earphones in the box. They do not have to pay for manufacturing and shipping these accessories. Phone brands are also in the business of making a killing from selling accessories to consumers. Apple started the trend with wireless earbuds (AirPods), which other brands replicated. The companies popularised Bluetooth audio, and removing earphones from packages forced consumers to spend more on wireless earbuds. The same argument can be made for chargers. For instance, some Samsung smartphones support up to 45W charging speeds but do not ship 45W bricks. Customers have to spend more on fast-charging bricks, which would have the same environmental impact, but at least manufacturers make money from the purchase. All is not lost because some manufacturers such as Chinese original equipment manufacturers (OEMs) like BBK Electronics (OPPO, vivo, and others), Transsion (TECNO, Infinix, and itel) and Xiaomi, among other brands, still ship their devices with charging bricks, cables, and earphones. We hope they will not follow the trend set by established brands and abandon packaging key accessories for their customers. TechCabal reached out to the CA via different channels to clarify why the guidelines are not being followed but received no response when filing this report. What do you think about our stories? Tell us how you feel by taking this quick 3-minute survey.

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  • June 21 2023

With SA experiencing a cybercrime epidemic, startups are coming to the rescue

Cybercrime attacks are becoming a fairly regular occurrence in South Africa, with some research pegging the cost at R2.2 billion annually. What is causing this surge in attacks and how can this problem be tackled? Last week, streaming platform Showmax confirmed that a hacker had accessed 27,000 customers’ data, mostly login credentials, eventually offering them for sale on a hackers forum. Prior to this incident, JD Group, one of South Africa’s largest retail conglomerates, was also hacked, with over 500,000 customers’ personal data exposed. Hacking incidents in the country have become quite frequent, with the likes of Shoprite, DisChem, Liberty Insurance,TransUnion, and even government departments  falling victim to cybersecurity breaches in recent months. “The reason attacks seem to be getting more prominent nowadays is that attack time is a lot quicker than it’s ever been before and the reason for that, among others, is encryption technology, which is now so progressive and available to businesses and consumers, is equally as available and can be leveraged by bad actors. This technology is so much faster than it’s ever been, meaning that security breaches can also happen much quicker. Back then, the dwell time for attacks, which is the time an attacker needs to make a break-in, was in the 290-day ballpark range. Nowadays, this has been reduced to about 84 minutes on average,” said Kate Mollett, senior director of southern Africa operations at Commvault, a cybersecurity firm. Mitch Adams, a cybersecurity professional who has done cybersecurity work for some of the country’s most prominent tech startups and corporates, believes that the advent of COVID-19 which pushed more people online and tough socio-economic conditions like unemployment, are the main reasons for the surge in cybersecurity over the last two years. “During COVID-19, work from home became so common, and it still is, which saw people taking their work away from firewalled work computers to at home with no any security whatsoever. Additionally, South Africa has high unemployment rates and technology professionals who cannot get a job can sometimes be tempted to exploit lax security measures in order to try to earn a living,” Adams told Techcabal over a call. According to INTERPOL’s 2022 Africa Cyberthreat Assessment report [pdf], South Africa leads the continent in the number of identified cybersecurity threats, with 230 million total threat detections. In second place was Kenya with 72 million. Phishing attacks, ransomware attacks and business email compromise (BEC) attempts were identified as the leading modes of breaches in the country. Research by Accenture also illustrates the severity of the cybersecurity landscape, with the country recording the third highest number of cybercrime victims worldwide, at a cost of R2.2 billion a year. The scale of cyber criminality in the country is further evidenced by the fact that the country is estimated to suffer 577 malware attacks an hour. The South African Banking Risk Information Centre (SABRIC) reported [pdf] that “gross fraud losses on South African-issued cards increased by 20.5% from 2018 to 2019” due to CNP fraud and banking malware attacks, putting South Africa as second only to Russia in this regard. Crypto fuelling the fire The mainstreaming of cryptocurrencies over the last three years seems to have fuelled the occurrence of ransomware attacks in the country, with retailer Shoprite falling victim to such an attack last year. RSAWeb, Transnet, and most recently, the Development Bank of Southern Africa, have been hit by ransomware attacks. Ransomware is a type of malware that encrypts a victim’s data and synchronises it to a remote node or blocks its access while a ransom is demanded. The average ransom demanded for the data is at least $300,000, mostly in crypto. “Ransomware criminals exploit the international nature of virtual assets like cryptocurrencies to facilitate large-scale, nearly instantaneous cross-border transactions, sometimes without the involvement of traditional financial institutions that have anti-money laundering and counter terrorist financing (AML/CFT) programs. Criminals further complicate their transactions by using anonymity enhancing technologies, techniques, and tokens in the laundering process, such as anonymity enhanced cryptocurrencies and mixers,” says the Financial Action Task Force (FATF). Another growing cybersecurity concern for South Africa involving crypto are scams, in which threat actors seek to defraud victims of their cryptocurrency. Over the last two years, South Africa has recorded two large-scale crypto scams. The first was a Ponzi scheme where thousands of investors were allegedly scammed out of $588 million in Bitcoin by the company Mirror Trading International in 2020. The second case involved the trading company Africrypt, whose founders allegedly absconded with $3.6 billion from investors in April 2021. Cryptocurrency scams seem to be quite lucrative in South Africa, one of the top ten countries worldwide where threat actors received the highest volume of cryptocurrency from illicit addresses. Additionally, South Africa was second only to the US in the list of countries from which most crypto scams emerge. Staying safe amidst the wave of attacks According to Mollett, the best way for businesses to stay safe during this wave of cybercrime attacks and breaches is to treat cybersecurity measures as a necessity for each and every business, not a privilege reserved for big companies only. “The prevalence of smartphones, through which both your staff and customers do everything from accessing emails to using banking apps, means that there is a huge risk factor for a breach and just education and awareness will not suffice. As a business, a breach always reflects back on you, so it’s best to take proactive measures to ensure safety. Recovery is great. What is so much better than recovering from something is preventing it in the first place. So Commvault made a key acquisition early last year of an organisation called ThreatWise, which is able to assist organisations with something we call “active defence”. And what that does is it provides early warnings of an attack within your environment before it even happens,” added Mollett. Adams also believes being proactive in combating attacks before they even happen is crucial in the fight against cybercrime attacks. “The

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  • June 21 2023

KCB bank, Visa launch NFC-powered payments in Kenya where Safaricom One-Tap failed

KCB and Visa have partnered to offer contactless payments powered by NFC. Telco Safaricom had launched a similar service backed by M-PESA but failed more than five years ago. Kenya Commercial Bank (KCB) will now offer customers contactless payments using Android smartphones or Garmin wearables. The product is a first in Kenya, as other similar contactless solutions are not based on smart devices but a card such as those offered by Absa and Standard Chartered. Michael Kungu, KCB’s acting director of retail banking, said, “Eliminating the need for a dedicated terminal and enabling the merchant to use their cellphone to accept card payments is revolutionary and a significant game changer within the digital payments ecosystem.” Why is this important? Kenyans use mobile money services to settle bills at various retail stores. Debit cards are also another way to make payments. However, these two payment channels are not the quickest because of the friction involved. Cards, for instance, must be swiped and then authenticated with a PIN. Mobile money payments such as M-PESA are even slower because customers have to enter a pay bill number and authenticate the settlement with a PIN. Contactless payments overcome these issues since they offer convenience. They are effortless and speedy to use, as you don’t have to input a PIN code for all your frequent and minor transactions. Contactless payments offer advantages to multiple stakeholders. Issuing banks, in this case, KCB Bank, benefit from increased revenue as customers prefer using cards for low-value transactions rather than cash. Retailers enjoy faster check-out processes, improved security by reducing cash handling, and enhanced customer experience due to shorter queues. Readying contactless payments KCB, Visa, and Thales have partnered to introduce a new service for in-store payments using the KCB app and near-field communication (NFC)-enabled smartphones. Customers need to digitise their KCB Visa card through the banking app as a one-time setup to use the service. Once the card details are stored on their mobile device, customers can make payments by opening the app, selecting NFC payments, tapping their phone on a contactless-enabled payment terminal, and entering their PIN to complete the transaction. The PIN will only be needed for large transactions or less frequently accessed stores. The only issue that can be pinpointed is that a customer’s smartphone must be equipped with an NFC chip for the service to work. While many modern phones have NFC, some manufacturers skip the chip for cost-cutting purposes.  “We are continuously working with our partners in the banking sector to enable new and enhanced experiences for consumers. We congratulate KCB for pioneering this technology in Kenya, which we believe will offer customers secure and convenient payment experiences. It builds on the work we have done to expand contactless payments, which has grown substantially over the last three years. This milestone is also indicative of the continued investment Visa is making in safe, reliable, and seamless digital payments as part of our mission to help individuals, businesses, and economies thrive,” said the country manager of Visa Kenya, Eva Ngigi-Sarwari. In 2017, Safaricom launched a similar product powered by M-PESA and NFC. The telco provided an NFC tag that could be attached to smartphones for M-PESA payments at retail stores. The One-Tap product did not pick up and was later discontinued. READ MORE: Kenya boosts payments interoperability with state-backed QR codes The use of bank cards to make payments is on the rise in Kenya. According to the Central Bank of Kenya (CBK), there were only 676,275 transactions made with bank cards in August 2014. By May 2022, that number had grown to 4.4 million transactions.  What do you think about our stories? Tell us how you feel by taking this quick 3-minute survey.

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  • June 21 2023

Artificial intelligence can help scale inclusive digital public goods in Africa

The recent popularity of generative AI programmes has become a hot topic in conversations about society and technology. Allowing users to harness the power of cutting-edge technology in dreaming up remarkable creations, some see these applications as the next step in the history of technology while others see it as a danger to humanity. In the coming years, AI technology will likely remain at the centre of topics such as employment, copyright, finance, law, human creativity, and democracy.  Al has another dimension beyond tackling transactional efficiencies: integrating AI-based applications with digital public goods. AI’s power for democratisation and inclusion has not been fully harnessed so far. If used properly, AI solutions could create a fairer world in which everyone can produce art, find legal advice, write software, and access information to an extent never before possible. Moreover, the ease with which AI applications can be used and their cloud-based nature could be essential in narrowing the digital divide. Consider financial inclusion, a perennial hot topic in discussions on banking across the Global South, where most inhabitants are unbanked: AI could prove a great disruptor. The cost of rolling out financial programmes is often too much for public sector institutions to bear. Still, the application of AI integrated with public digital ID and trusted data systems can provide sound financial advice to the low-income segments of society at minimal cost and bring millions into the economic mainstream. To broaden this, embracing a digital economy has become a prerequisite for leapfrogging legacy issues and moving into the next economic and social development phase. But for that to happen, the playing field of digital public goods must be expanded. Foundational rails Defined by the UN Secretary-General António Guterres’ Roadmap for Digital Cooperation as “open source software, open data, open AI models, open standards and open content that adhere to privacy and other applicable laws and best practices, do no harm, and help attain the Sustainable Development Goals SDGs”, digital public goods are an integral part of the open architecture of the internet.  I like to describe digital public infrastructure as a set of rails on which you can run all sorts of trains—slow, fast, and bullet trains. The rails form the standard foundation on which the industry can design applications for various sectors, all with their own rules and regulations. Once this system is in place, you can’t deny anybody access to digital services because it is a public good. To participate in the financial digital public good, you only need access to the internet, a digital identity, a mobile phone number and a bank account. We need to identify the parties involved and ensure that the data is verifiable and that both parties consent to that data being exchanged. Once this is established, financial transactions can take place, and you can then move money and data at low cost with enormous benefits in efficiency and output. Putting a digital public infrastructure in place is worth the cost. In one of the world’s most successful projects in this regard, India has managed to build the infrastructure for 1.5 billion people at the cost of a dollar per person. Aadhaar is the world’s largest biometric ID system and was described by World Bank chief economist, Paul Romer, as “the most sophisticated ID programme in the world”. The benefits are already apparent. India’s finance minister, Nirmala Sitharaman, said that for the billion-plus dollars they had spent, they had already realised US$27 billion of benefit. The time is ripe for a digital economy This conversation might already be old hat in Africa, where mobile money is widespread, with Kenya’s Safaricom rolling out several telco-based products, such as the ubiquitous M-PESA, which several countries have adopted. It is an excellent system but they do not have a regulatory framework as robust as in financial services, such as banking. Nevertheless, given the public’s familiarity with digital transactions and their trust in it, as well as the advantages brought about by the African Continental Free Trade Area, African financial regulators can come together to align their thinking towards the creation of interlinked digital public infrastructure. Doing so would ensure that it is accessible, affordable and inclusive for all users to reap the benefits of increased digitalisation. Globally, Singapore has demonstrated the approach and has been working to establish multi-jurisdiction-linked digital services by linking its payment service PayNow with the faster payment systems of other countries, such as PromptPay in Thailand and UPI in India. Further, the Bank for International Settlements (BIS) is collaborating with several central banks on Project Nexus to establish a framework to develop multi-jurisdiction payment connectivity, and five countries in ASEAN, including Singapore, are part of this effort. Regardless of today’s popular diverse opinions regarding the future of AI, there is no doubt that AI is a massive boost to the speed, efficiency, accuracy, and security of day-to-day transactions. This is especially evident when AI takes advantage of the foundational new generation of well-structured and digital public good software deployed by countries such as Singapore and India. The software is also helping nations develop and diversify their economies more rapidly and raise growth while creating millions of jobs. What remains clear is that digital public goods will shape the evolution of finance across the coming decades, and we shall all be the better for it. —Sopnendu Mohanty, is the chief fintech officer, Monetary Authority of Singapore, and chairman of the board, Elevandi.

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  • June 21 2023

👨🏿‍🚀TechCabal Daily – Google’s newest BFFs

In partnership with Share this newsletter: Lire en Français اقرأ هذا باللغة العربية Good morning The WhatsApp edit button is now live! Now, for up to 15 minutes, you can edit any text you send on WhatsApp—just about enough time to rethink all your ill-timed ILYs. In today’s edition Nigerian companies pay for data violation Google grants 25 African startups $4 million Pepsal appeals tax case in Kenya E-hailing drivers may go on indefinite strike The World Wide Web3 Event: The Moonshot Conference Opportunities Cybersecurity Nigerian orgs pay for data privacy violation In today’s episode of costly lessons, 100 banks and institutions in Nigeria have paid over ₦‎200 million ($289,885) as penalties for violating the data privacy of Nigerian citizens, per The Nation. Image source: YungNollywood Data privacy violation? The Nigeria Data Protection Commission (NDPC) didn’t name the institutions involved. However, it did disclose that the violations included banks wrongly capturing customers’ data, resulting in customers being unable to access funds or experiencing unauthorised deductions from their accounts. Some others like universities and insurance companies were also found guilty of enabling data breaches details of which the NDPC didn’t specify.  There’s more. The NDPC has also urged every institution to get a data protection officer who will prevent future breaches or risk getting penalised according to the country’s new data protection law. What new law? Nigeria’s president, Bola Ahmed Tinubu, has signed the Data Protection Bill 2023 into law. The bill provides a legal shield for personal data of Nigerians online and offline. It will also provide guardrails regulating how personal data is processed. Moniepoint ranked 2nd fastest-growing African company Moniepoint is Africa’s second-fastest growing company, as shown in FTs latest report. We also processed 1 billion transactions worth $43 billion in Q1 alone. Read all about it here. Funding 25 African startups receive $4 million in Google grants Image source: Google Google is granting equity-free funds to startups in Europe and Africa through its Black Founders Fund (BFF). This year’s cohort showcases remarkable diversity, with 25 out of 40 startups originating from Africa, and an impressive 72% of them being led or co-founded by women. What is the BFF? The BFF provides cash awards—without giving up equity in return—and hands-on support to help Black entrepreneurs to build and grow their businesses in the US. Google’s BFF grants 25 African startups $4 million in funding and support. Each startup will receive up to $150,000 cash, $200,000 Google Cloud credits, mentorship, and valuable connections. Who’s in BFF: Nigeria leads with 10 grantees, Kenya with five and South Africa with three. Ghana, Uganda, Côte d’Ivoire, Rwanda, and Senegal each have one grant recipient, completing the list. Herconomy,Tushop, Excel At Uni, and TruQ are a few of the selected startups. See the full list here. The funding will enable companies to expand, create jobs, and seize new business opportunities. Fintech Pesapal appeals $561,500 tax case with the KRA Pesapal has lost to the taxman, but it isn’t ready to give up. Kenyan payment company Pesapal will appeal a Kenyan court ruling that says that the company owes Ksh46,598,267 ($332,488) and Ksh32,329,913 ($230,680) in taxes and penalties.  Image source: Pinterest Why? Pesapal is saying that it doesn’t owe the Kenya Revenue Authority such money. In the high court, Pesapal may argue that its services are distinct from that of traditional financial institutions and that its services fall within the scope of services exempt from VAT. Is this true? The VAT Act clearly defines what constitutes financial services. Whether Pesapay’s payment services align with the parameters established by the VAT law remains to be seen and will be determined at the high court. So keep your eyes peeled, as we’ll bring you the news as soon as it lands. Mobility Indefinite strike looms for Nigerian Uber and Bolt drivers Image source: Channels News Yesterday, e-hailing drivers in Nigeria announced that they could be driving off into the sunset soon. The Amalgamated Union of App-Based Transport Workers of Nigeria (AUATWON) threatened an indefinite strike as a result of the app-based companies’ failure to negotiate and comply with its demands. What are the demands? The drivers have requested a reduction in the companies’ 20% commission, along with a minimum 200% fare increase by ride-hailing companies. They are also demanding an end to driver deactivation when refusing to work due to low fares and unprofitability. Additionally, the union aims to gain recognition of AUATWON as the representative body for their interests. ICYMI: On June 7, ride-hailing drivers in Nigeria began a warning strike due to a dissatisfaction with Bolt and Uber’s insufficient response to the hike in fuel prices within the country. Following the strike, a seven-working-day ultimatum was issued to suspend the strike and allow for dialogue between both parties, but all efforts to reach an agreement proved abortive.  Yesterday, the seven-working-day ultimatum expired. Zoom out: According to sources from the AUATWON, the Ministry of Labour and Employment, labour representatives and ride-hailing companies made a commitment to meet and involve drivers in meaningful engagement yesterday. However, the meeting never happened and it was postponed till June 26. The chairman of the media and publicity committee of the union, Jossy Olawale, says that the result of the meeting will determine their next line of action. Win $50,000 as an Ecobank Fintech Fellow Calling all Africa-focused Fintechs ready to scale! Apply for the Ecobank Fintech Challenge 2023 for a chance of to win $50,000 and become an Ecobank Fintech Fellow to leverage Ecobank’s 35 African markets to expand.. Apply at https://bit.ly/EFC23TC by July 21, 2023 Crypto Tracker The World Wide Web3 Source: Coin Name Current Value Day Month Bitcoin $28,765 + 6.66% + 5.97% Ether $1,815 + 4.81% – 0.09% BNB $251 + 3.33% – 19.16% Solana $16.79 + 1.73% – 17.22% * Data as of 06:10 AM WAT, June 21, 2023. Events The Moonshot Conference This is Moonshot by TechCabal. Moonshot is a conference that will bring together Africa’s tech ecosystem to network, collaborate, share insights and celebrate

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  • June 20 2023

Pesapal appeals $561500 tax case with Kenya revenue authority

Pesapal’s tax case has been dragging on for months, and today, it was revealed that it had lost to the taxman. Undeterred, the payments company has appealed. Payments firm Pesapal will appeal a Kenyan court ruling that the company owes KES 46,598,267 ($332,488) and KES 32,329,913 ($230,680) in taxes and penalties. Agosta Aliko and Barkley Odhiambo, Pesapal’s founder and legal and compliance manager, respectively, told TechCabal that the company will move to the high court to seek a new ruling.  “We refer to the ongoing tax dispute with Kenya Revenue Authority. The matter is at the Kenya high court. As such, we cannot comment further. Pesapal is committed to fulfilling its legal obligations and cooperating fully with Kenya Revenue Authority (KRA) throughout the process. We assure all our stakeholders that we will continue to operate in a professional manner while this dispute is being addressed,” says Agosta Aliko in a statement to TechCabal.  Based on the ruling, there is still an argument to be made for exemption from VAT. The payments company could argue that its provision of financial services falls within the scope outlined in the first schedule to the VAT Act, and, therefore, it should be exempt from VAT. Pesapal may examine the specific distinctions between the services provided by the company and traditional financial institutions. Besides, the VAT Act clearly defines what constitutes financial services. It may choose to contend that the payment services offered by Pesapal align with the parameters established by the VAT law. TechCabal understands that Pesapal’s business will not be affected by the ruling. “Pesapal has appealed the decision to the high court. There will be no implications on Pesapal’s business until the high court decides the substantive appeal,” says Pesapal. Pesapal is clearly refraining from expressing an opinion on the case’s merits. It will be interesting to see the outcome of the high court’s determination in the coming weeks. 

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