Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

  • Lagos, Nigeria
  • Info@bhluemountain.com
  • Office Hours: 8:00 AM – 5:00 PM Mon - Fri
  • April 24 2023

Naira nullified: Killing cash in an economy that runs on cash

<!– In partnership with –> Cet article est aussi disponible en français This essay is a contribution from Chernay Johnson (Director of Research, DFS Lab) and Joseph Benson-Aruna (Partner, DFS Lab) At the end of 2022, the Central Bank of Nigeria (CBN) decided it was time to aggressively mop up excess cash in the economy and push more of the population towards its cashless policy by redesigning the naira and limiting cash withdrawal amounts. If you’ve been on any news or social media platform tied to Nigeria, you should know by now how terribly that went. The policy faced a legal challenge from 16 Nigerian states arguing against the length and unfairness of the deadline, resulting in the Supreme Court ruling that the old naira notes remain legal tender until December 31, 2023, and ordering the apex bank to suspend the deadline for the swap of naira notes. Even with the suspension, the ramifications of this policy mishap on the economy have been massive. Banking ecosystem and payment infrastructure unprepared The magnitude of impact has been huge. Cash in circulation declined by almost 70% between December 2022 and February 2023, per official data we retrieved from the CBN. As banks struggled to handle the surge in cash deposits, businesses and individuals began rejecting old notes out of fear of being stuck with unspendable cash. Majority of the population (nearly half of which are unbanked) were caught between: (1) the apparent poor planning by the CBN with regards to making said new notes available to banks in time for the deadline, and (2) the banks’ inability to handle the uptick in electronic banking activities as a result of the policy. Various media (here, here, here and here) reported that people had flocked to physical bank branches and ATMs to cash in old naira notes and source new notes but were not adequately served. Partially, this is due to Nigeria having very low levels of physical banking infrastructure, e.g. only 16.2 ATMs per 100,000 adults as of 2021. Mainly, the banks just did not have enough cash on hand, leaving lower-tier customers especially underserved. Many customers attempted to go cashless with account-to-account bank transfers, but found themselves confronted by a wave of failed transactions (including those initiated by USSD) and faulty mobile banking applications. Many fled to Twitter in outrage with very limited recourse through customer support services. Though the Nigeria Inter-bank Settlement System (NIBSS) has not reported the official failure rates (since 2020, sigh), a host of published media interviews with the banking industry suggest the worsening in downtime of the central switch is largely to blame. “70 percent of bank customers, who visit the banks, are there to resolve issues that border on failed ePayment transactions. From Lagos to Kano, Ondo to Kebbi, Rivers to Sokoto states, the story has remained the same. Customers continued to besiege the banking halls with the hope that their failed ePayment transactions would be resolved. While many customers were told to come back, others lament that their transactions could not be traced, setting in rounds of frustrations on the banking public” The Guardian, April 18, 2023 Partner Message Join African law firm, TEMPLARS, and international law firm Clifford Chance for their tech roundtable “Perspectives on Fintech in Nigeria”. Explore the latest fintech trends with global investors, policymakers, and leaders. Register now for insightful discussions and networking. CICO networks and small merchants have borne the brunt of servicing the last mile The one million CICO agents (“human ATMs”) spread across the country have borne the brunt of the surge experiencing increased costs of sourcing cash that they must pass on to the consumer at the last mile. CICO withdrawal costs to consumers have reportedly increased almost 20X in recent months to between ₦200 and ₦300 for every ₦1,000 withdrawal. With the increased costs of transacting in cash, the poor have much less to spend on basic necessities and food. Nigeria’s expansive 39m+ micro, small and medium enterprise (MSME) base (including petty cash businesses), contributing 46% of national GDP, are possibly the worst hit. These businesses run on cash from sales and have thus struggled to stay afloat. Some have had to take up other solutions such as allowing customers to “By Now, Pay Later” (BNPL) to maintain operations. A leading macro indicator, the Stanbic IBTC Bank PMI for Nigeria fell to its worst level since the pandemic, signalling deterioration in country-wide business activity in the first quarter of 2023. Immediate impact of CBN policy on payments digitisation bigger than the “pandemic effect” Electronic fund transfer (EFT) volumes settled through the NIBSS Instant Payment Scheme (NIP) rose by an impressive 226% year-on-year in the first quarter of 2023 (see table below). Mobile payment channels—which often service the low-value retail segment—showed even more significant year-on-year growth in transaction volumes, 605% in the same period. These are major jumps in the number of digital transactions. DFSLab estimates based on official data from NIBSS and the Central Bank of Nigeria. Accessed 21 April 2023. We also looked at the longer-term trends in the official data (not shown here), which suggest that the impact of demonetisation policy on payments digitisation in Nigeria is already much larger than the “COVID pandemic effect”. Partner Content: Earnipay expands its earned wage access solution to provide more solutions for businesses and income earners While this data paints a clear picture of what’s happening on the supply side, we are still missing data to clarify what’s happening to consumers. It’s part of the DFS Lab mission to create new data and insights of the tech ecosystem, so in March our team conducted a rapid survey of ~1,000 respondents in Nigeria to assess what the picture on the ground looks like. As far as we know, this is the first assessment of digital payments’ usage behaviour, following the onset of the country-wide cash crunch. It’s important to note that the data reflect the behaviours of the more digitally included and urbanised population, given that our

Read More